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based on 83407 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly person. Simply and fast application.
Green products, fast and efficient service
I like the "end" results. Clean carpets that are easier to maintain and the professionism of your staff. Josh Rogers did an excellent job. I referred a 'new' customer to your company yesterday and they have called for an appointment.
On time, great workers and my carpet always looks fabulous.
Quick and great job. Friendly service
Technician was very friendly and knowledgable
Green and clean!
Great technician, like the green-friendliness of products, tile cleaned up great.
He did a great job getting the pet stains out of the carpet. The price to use an extra treatment for 3 stains was $60. When I express that this was really to high, he cut the price in half. I appreciate the discount, but would rather you start with a fair price. He was very knowledgable and a great salesman. He informed me of several different services. Thank you!
I love everything about Zerorez - your products,the fact that you don't bombard our house with chemicals when our carpet is cleaned, the friendly and extremely knowledgeable technicians. We will always use Zerorez.
My carpets look great!
you are committed to Green ways. your staff are courteous, professional, uniformed and competent. what more could you ask for?
I feel that my carpets and tile are thoroughly clean when you leave. Josh, the technician that did the work this time was exceptional! He gave me the best customer service I have ever had with Zero Rez. To me there is no comparison to other carpet cleaning companies.
You guys are always on time and do a great job!
In the past after having my carpet cleaned it was wet for days plus it smelled unclean and was as dirty the next day. After having you guys out everything smell great, it was dry in a couple of hours and looks brand new. Your tech was very knowledgeable about your products and services available and did a great job.
Thanks
excellent
It really cleans the carpet and revives the room. It brings up bugs, animal hair etc.
I thought the rep was very friendly and professional.
The carpet cleaning was the best we have ever had.
We have had several.
The technicians are wonderful
PROMPT AND EFFICIENT AND VERY PERSONABLE PEOPLE.
Very professional
Performed work quickly
Tony was very professional. He made sure everything was to our satisfaction. The products you use are amazing.
My carpets looked cleaner and smelled fresh.
Nothing. Just my first time so want to see what I think over time.
Non-toxic
Very friendly service
I know my carpet was really dirty (I have 2 small dogs that come inside to potty more often than not...I know...gross!!), but I just didn't feel like it was as clean as it has been with other hot water extraction companies. I paid extra for the pet urine encapsulating deodorizer, which I guess worked, but I just didn't thing I got my carpet clean. He didn't even move my coffee table to get in front of my sofa really good, or under the table for that matter. The carpet is about 5 years old, a high quality Tuftex Stainmaster nylon, and it usually comes really clean- with the exception of some old stains. But, my traffic patterns just still feel dirty.
I think your raving advertising campaign may be setting expectations higher than you are able to achieve.
The service technician was very prompt (early actually) and did a very neat and thorough job cleaning our carpets.
arrived timely. professional attitude, and did a good job
We especially liked the new process that cleans deep and gets out all the built-up dog hair (we have two dogs). We were very pleased with the professional and thorough done by Tim Moore.

Your technicians are friendly, helpful and knowledgable. The level of service they provide is exemplary. The carpets are so clean and hold up to traffic afterwards much better than with other cleaning companies.