Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83407 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 8, 2013 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are friendly, helpful and knowledgable. The level of service they provide is exemplary. The carpets are so clean and hold up to traffic afterwards much better than with other cleaning companies.

Report a concern   May 8, 2013 — Rated 9 out of 10 by Jorge Ferrer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly person. Simply and fast application.

Report a concern   May 8, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green products, fast and efficient service

Report a concern   May 8, 2013 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the "end" results. Clean carpets that are easier to maintain and the professionism of your staff. Josh Rogers did an excellent job. I referred a 'new' customer to your company yesterday and they have called for an appointment.

Report a concern   May 7, 2013 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great workers and my carpet always looks fabulous.

Report a concern   May 7, 2013 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and great job. Friendly service

Report a concern   May 7, 2013 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and knowledgable

Report a concern   May 7, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green and clean!

Report a concern   May 7, 2013 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician, like the green-friendliness of products, tile cleaned up great.

Report a concern   May 7, 2013 — Rated 8 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

He did a great job getting the pet stains out of the carpet. The price to use an extra treatment for 3 stains was $60. When I express that this was really to high, he cut the price in half. I appreciate the discount, but would rather you start with a fair price. He was very knowledgable and a great salesman. He informed me of several different services. Thank you!

Report a concern   May 7, 2013 — Rated 10 out of 10 by Anthony and Patricia Mauro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love everything about Zerorez - your products,the fact that you don't bombard our house with chemicals when our carpet is cleaned, the friendly and extremely knowledgeable technicians. We will always use Zerorez.

Report a concern   May 7, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great!

Report a concern   May 7, 2013 — Rated 10 out of 10 by N.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you are committed to Green ways. your staff are courteous, professional, uniformed and competent. what more could you ask for?

Report a concern   May 7, 2013 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel that my carpets and tile are thoroughly clean when you leave. Josh, the technician that did the work this time was exceptional! He gave me the best customer service I have ever had with Zero Rez. To me there is no comparison to other carpet cleaning companies.

Report a concern   May 7, 2013 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys are always on time and do a great job!

Report a concern   May 7, 2013 — Rated 10 out of 10 by Rick Pettijohn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

In the past after having my carpet cleaned it was wet for days plus it smelled unclean and was as dirty the next day. After having you guys out everything smell great, it was dry in a couple of hours and looks brand new. Your tech was very knowledgeable about your products and services available and did a great job.

Thanks

Report a concern   May 7, 2013 — Rated 9 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent

Report a concern   May 7, 2013 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It really cleans the carpet and revives the room. It brings up bugs, animal hair etc.

Report a concern   May 7, 2013 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought the rep was very friendly and professional.
The carpet cleaning was the best we have ever had.
We have had several.

Report a concern   May 7, 2013 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are wonderful

Report a concern   May 7, 2013 — Rated 10 out of 10 by Jim Marquardt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

PROMPT AND EFFICIENT AND VERY PERSONABLE PEOPLE.

Report a concern   May 6, 2013 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional
Performed work quickly

Report a concern   May 6, 2013 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tony was very professional. He made sure everything was to our satisfaction. The products you use are amazing.

Report a concern   May 6, 2013 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked cleaner and smelled fresh.

Report a concern   May 6, 2013 — Rated 8 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing. Just my first time so want to see what I think over time.

Report a concern   May 6, 2013 — Rated 10 out of 10 by Candice Palmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non-toxic
Very friendly service

Report a concern   May 6, 2013 — Rated 0 out of 10 by N.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I know my carpet was really dirty (I have 2 small dogs that come inside to potty more often than not...I know...gross!!), but I just didn't feel like it was as clean as it has been with other hot water extraction companies. I paid extra for the pet urine encapsulating deodorizer, which I guess worked, but I just didn't thing I got my carpet clean. He didn't even move my coffee table to get in front of my sofa really good, or under the table for that matter. The carpet is about 5 years old, a high quality Tuftex Stainmaster nylon, and it usually comes really clean- with the exception of some old stains. But, my traffic patterns just still feel dirty.
I think your raving advertising campaign may be setting expectations higher than you are able to achieve.

Report a concern   May 6, 2013 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very prompt (early actually) and did a very neat and thorough job cleaning our carpets.

Report a concern   May 6, 2013 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

arrived timely. professional attitude, and did a good job

Report a concern   May 6, 2013 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We especially liked the new process that cleans deep and gets out all the built-up dog hair (we have two dogs). We were very pleased with the professional and thorough done by Tim Moore.


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