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based on 83413 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Honest service.
How well they can clean tile and carpet.
They work very well.
Prompt service
Service was excellent, quick, and convenient.
Results were very good; Justin was very efficient.
So far the carpet areas cleaned remain clean looking. I hope that lasts.
Contrary to a few reviews online and input from a close friend who has used Zerorez, your tech Jared did not try to pressure me to buy more services than I originally requested.
There is no soap residue. All difficult spots were successfully removed, even some that had remained after previous cleanings. Luke, the service person, carefully explained the procedure he would use. He warned us about the slipping hazard when moving from the wet carpet to the tile floor in the kitchen. He was polite, pleasant, and a diligent worker. He delivered the service that had been promised in your ads.
The carpet looks amazing! Cody was awesome...great young man. Helped us w/moving furniture, pleasant personality, very knowledgeable, and worked really hard!!! I'll ask for him next time.
So far none of the old dirty traffic patterns have returned...time will tell of course.
Joshua was an excellent and very professional technician! We will ask for his services the next time we call Zerorez!!
The uniqueness of your service and the quality and helpfulness of employees is what I like.
Very friendly technicians. Fast service too!
Adjust your price quotes with your advertising. I called to inquire about 3 rooms or 4 cleaned for $99. I was told I would have had to call the newspaper ad number. I had used my receipt from the previous cleaning to get your phone number. Pricing needs to be consistant..
Keep providing the great service you do.
Very informative on services offered. We will use them for additional services they offer..
The kind polite gentleman that cleaned our carpets.
The office did not call us the 1/2 hour be fore the service technician arrived, as promised.
Carpets stay cleaner longer than after traditional caroet cleaning.
Carpets don't have that crunchy dried soap texture after drying.
Zerorez cleans my carpets, rugs and upholstery better than any of the other companies I've used over the past 28 years. I wish I'd tried them sooner.
Green technology and my carpets looked brnd new plus the representative was extremly helpful and well informed on his products
Arrived more than an hour late. Burned my lawn. Would not refund payment for service.
carpet looks clean
When your truck broke down you made no effort to accommodate for the inconvience. My furniture was all moved and I had to live with my house like that for two days. I also had to move some furniture twice. You never offered to compensate for the hassle. I had to call and ask for a discount and when you agreed you only gave the price of one room. $32. I felt that was not very generous on your part. I understand that it couldn't be helped that the truck broke down but making me wait two days for service and only giving me $32 dollars didn't feel like much of an " I'm sorry"
Daniel was very kind and a hard worker. My carpets look brand new!
My carpet looks fantastic & the person that cleaned them was very professional. I am very pleased with the job that was done.
Quick and efficient.
My carpet does seem to be as clean as it possibly could be. Unfortunately, some of the pet stains from previous tenants aren't coming out; they've dyed the fibers. Also, a faint odor still remains in the one area used as a pee area. You do a great job, but you're not miracle workers.
I was dissapointed when y'all didn't show up on the day I scheduled you to come. I had to rearrange my plans again for to come a few days later.
Also, I felt deceived when y'all said I would get a $50 gift card for not showing up on the right day. No one explained it was$50 off an additional service that I would have to pay for!
Also, you left a huge dead spot in my grass where I assume the truck was leaking steam or something.
Did a good Job

The fact that Zerorez does not use detergent during the cleaning process.