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based on 84889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez did a fantastic job cleaning my carpet and the technician was great!
Russell B Gran
The service was great. The technician was on time, very polite, extremely knowledgeable and gave me lots of information on dollars,how to care for my carpet. He was also very careful to make sure that their treatment was the best for my carpet which it was.
Many thanks,
First name removed
The service man explained everything to me.
He was very helpful.
Having to make two trips to get the job done.
WE had a great service Tech
We have used your services several times. The techs do a good job and are very professional and prompt.
Pet treatment gave the carpet a good, deep clean. Especially in areas that were heavily soiled by pets and heavy traffic areas. Cole was very knowledgeable and talked me through the difference in service and what treatments worked best for me. All said and done, Cole did an excellent job and the carpet looks good as new! Highly recommend him for best carpet cleaning and providing great customer service!
It's so nice to be able to have one trustworthy company take care of so many things around our home - cleaning tile, air ducts, upholstery.
All the technicians we've met have been kind and professional. Much appreciated!
The technician was timely and worked very neatly. Stains came out. Everything was looking really good and smelling good and I was very happy with everything.
Very friendly affordable and knowledgeable. Technician explained everything in detail and answered all of my questions.
I only got 2 rooms and an area rug done. It was $193. The ad was 3 rooms for $109. It came out ok but next time I’ll use someone else.
Jacob was very friendly and knowledgeable! He did a great job cleaning our carpets after our pet had an accident.
My technician removed stains that had been in the carpet and furniture for years.
The staff was friendly and helpful.
Joe our service tech was so knowledgeable and kind. Very helpful and I felt very comfortable working with him. He obviously appreciates his job and it shows. I’d recommend Zerorez without seeing the rigs yet and this is due to the knowledge and experience. It shows!
Great service and communication!!! Excellent work and easy to pay! Highly recommend!!
I have been a realtor in DFW for 22 years and I refer these guys to my clients as well!
Jona Thomas
Remax Premier
I feel like the carpet got so clean. It smells good, no chemical smell. Looks great!
Cost
Quick, fair prices, quality outcome
Tech was excellent, very thorough, very friendly and professional!
The service was thorough and the tech was very nice although I was very overwhelmed in general
Technician was not friendly, but someone came the first time was very friendly and nice
Techs were courteous & did a great job. No mess left behind.
Fine service again! We will use Zerorez again soon!
Truly appreciated Nazareth, his patience, thoughtfulness, and consideration.
The thorough cleaning of the air ducts with little to no mess. The service was comprehensive & gave me pics throughout the process.
Our technician was absolutely wonderful. Very polite and courteous.
Our Zerorez cleaner was a great guy. He was not only on time but called to say he was early. He came and looked at our "spot" carpet problem and said, "With enough vacuum he could suck all of the dirty water up and remove our spots. So he went over our carpet two or three extra times to be sure to pull all of the grime up from the spots that had been a problem. The carpet looks great.
He was a good representative of the company. He was eager and both a hard worker and an efficient employ. He kept us informed of what he was doing at each step of the way. I give him 10 Stars out of 10!!It was interesting to watch him work. He followed work/sales manual step by step from his introduction of him and of the company. By following the work training manual to a "T." All the way to ending with upselling a couple of products. He did it in a good and short time according to the trading manual with zero applied pressure allowing be to say yes or now.
I will recommend Zerorez to anyone who needs carpets cleaned. BTW, this was my first time using them.
Always easy to accommodate my schedule and technician calling to let me know when he would arrive. Knowledgeable technicians and professional. I have been a customer for at least 15 yrs. Thank you for the great service especially since we have white carpet and the attractive pricing!
Prompt arrival,friendly. Did cleaning as they were supposed to.