Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2026 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who cleaned my carpet was very knowledgeable and thorough.
For example, he explained in layman's terms what needed to be done and why.

Report a concern   July 3, 2026 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech who was very helpful and cared about his job. Name started with L

Report a concern   July 3, 2026 — Rated 10 out of 10 by Taylor Robison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

KP was professional, timely & through. I appreciate his customer service & quality care.

Report a concern   July 3, 2026 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience. Great to work with. Our caprets look and smell great. Would use them again.

Report a concern   July 3, 2026 — Rated 10 out of 10 by Mary Manley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and he did a great job

Report a concern   July 3, 2026 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing results

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Booking was simple and easy, technician came on time and got the job done efficiently and thoroughly. He was extremely knowledgeable and respectful.

Report a concern   July 2, 2026 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenience and quick

Report a concern   July 2, 2026 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay was absolutely awesome!!! 10/10 all day every day!

Report a concern   July 2, 2026 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

For the average person, what I had to have done to the carpet, is way to expensive. The rep did a good job though.

Expense wise, my air duct cleaning, was what was quoted.

Report a concern   July 2, 2026 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on carpet . Very good techs .. price was kinda high . But . Great job

Report a concern   July 2, 2026 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job done. Rep was great.

Report a concern   July 2, 2026 — Rated 0 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet has an odor, isn’t clean, and I paid 77 dollars for the odor solution…I understand some stains are impossible to get up but I was able to use my carpet cleaner to get more stains up then what the guy did who came out. When the room died it smelled 10x worse than the original smell which made me clean it myself. Very disappointed and dissatisfied!

Report a concern   July 2, 2026 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Forgot our appointment time. Received an apology call and the rep sent back out several hours later. Offered a discount but when I received the bill there was no discount included. When packing out the rep knocked over a plant and broke the pot that was sitting on my front porch.

Report a concern   July 2, 2026 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent! Polite, meticulous and my carpet looked great when he was finished. Highly recommend.

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets and courteous employees

Report a concern   July 1, 2026 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule; frequent updates; proficiency in the technician

Report a concern   July 1, 2026 — Rated 9 out of 10 by Carolyn Little Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techician, Nazareth was kind and very thorough. He explain the options for cleaning specific areas. He was very professional and quick. Pricing was higher than anticipated. Otherwise, I was pleased with the service.

Report a concern   July 1, 2026 — Rated 0 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Upsold my wife by $500 for something unnecessary. It was supposed to be $176 ($99 +$77) instead my invoice was $692… I hope cole and Bo can sleep… incredibly disappointed in those two men

Report a concern   July 1, 2026 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a phenomenal job

Report a concern   July 1, 2026 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule; Show up on time and do a thorough job.

Report a concern   July 1, 2026 — Rated 5 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well I wasn’t expecting some of the hidden fees. I thought the price would include everything, but we learned it was an extra $200 for the coil and blower cleaning and $200 more for anti microbial. I’m sure they needed it, just thought everything was included in the $449. Edwin was very knowledgeable and did a great job so it wasn’t a reflection on him at all.

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel the technician was very kind, professional and hard worker. He did a great job!

Report a concern   July 1, 2026 — Rated 10 out of 10 by Thomas L. And Sue Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Exta clean carpets no Rez

Report a concern   July 1, 2026 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great thank you. Mar was the best and super helpful.

Report a concern   July 1, 2026 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and quality!

Report a concern   July 1, 2026 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are skilled and personable, and the results are strong!

Report a concern   July 1, 2026 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was attentive and knowledgeable.

Report a concern   July 1, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was helpful and did a great job. The carpet looked shades lighter after the clean.

Report a concern   June 30, 2026 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, Very Professional and courteous.
Did a good job on the carpet and did not take long to do it.
As a Real Estate Agent, I will be sure to recommend you to my clients.


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