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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soapy chemicals
My tech was very thorough and nice. Keep up the good work.
We have used Zerorez many times over the years. It is always easy to schedule an appointment and secure a convenient appointment time. They even call a few minutes ahead of time to remind us they are on their way and then arrive promptly. They are courteous, professional, and they do a great job!
Efficient and on time. The tech did a good job
The customer service
Good work
Punctuality and thoroughlesness.
Christopher was sooo professional and courteous!
Clean very well. Professional and very polite.
The guy was super nice, I did find it way more expensive than other companies. It was only my first floored cleaned. I did see a small difference but I wouldn't pay that much for the turn out.
All good
We appreciate the professionalism of each aspect of the service from booking to cleaning to follow up. Our carpets look great and the technicians handled everything with care.
Thank you!
Your tech's professionalism & courtesy; and the cleanliness of our carpet afterwards.
The cleaning services has been well appreciated from their customer (Patricia Caudle).
I tell friends and family about Zerorez. Cleaning crew do their very BEST in cleaning the customers carpet to keep them well satisfied.. well DONE crew... ill be calling again again and again.. Thank you and Merry Christmas 2025..
customer service - The technician who came to our house was very polite, explained everything clearly and did a good job by taking the appropriate time and told us how we could keep things clean.
Went well and the carpets look good.
They do amazing work. Stains don’t reappear in a few days. They even got an old coffee stain
Off my carpet.
They always clean my carpet like new! The technicians are always hard working and take their time while aiming to please.
Demarion did an excellent job -- he was communicative, on time, worked quickly, and kind. He executed the treatments with expertise and my carpets look brand new!
I paid over $240 for three spot treatments and it did not take care of my issue. You all are refusing to come back out and retreat without me paying a minimum of $99. This is absolutely ridiculous. I will never use your service again nor will I recommend you to anyone.
Your service was excellent. I look forward to keeping this up as suggested by the serviceman. This was my first professional cleaning and I have been in this house 8 years. I will not wait this long again. The price was very affordable for me. Thank you for not trying to rob customers which seams to be the trend nowadays.
Arlene Beasley
Hedid agood job
Zerorez did a great job cleaning out carpets. Very knowledgeable and professional.
Technician was great customer care and professional
Service tech was fabulous! The cost was ridiculous. But you don’t know the real cost until they get there and by that time you aren’t going to say forget it and ask them to leave.
Diamond is the name of our technician. He arrived when he said he would, walked about and we talked about what needed to be done and then we agreed on a price. He finished our rug cleaning in about 2 hours and were extremely satisfied. There was no residue and the carpets felt soft and clean!
Carpet looks great, staff was friendly!
Great cleaning with no chemicals
Well done.
The carpet arent as clean as we think they should be. The tech was very nice.