Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2026 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job! My carpet and rug look great!

Report a concern   June 30, 2026 — Rated 0 out of 10 by K.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You guys left us last night with no working air-conditioning saying a company was on its way to repair, only to have them call and say they couldn’t repair it at that time. The best they could do was the following afternoon. I have an infant son and had to find another place to stay for the night. He left us in a potentially dangerous situation with no solution. Now you’re only offering to cover the cost of the repair which was much cheaper than the company you guys tried to put us with. I will not recommend this company to anyone because I haven’t even been able to get a manager to call me back to discuss what happened. Thank God we had somewhere to go.

Report a concern   June 30, 2026 — Rated 10 out of 10 by S.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was prompt, professional and polite. He communicated the process and time expected to complete the service.

Excellent job!!!

Report a concern   June 30, 2026 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and great srvice

Report a concern   June 30, 2026 — Rated 10 out of 10 by Wagner Arias Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Es primera vez que utilizo los servicios de limpieza de alfombras y la verdad quedé muy satisfecho con el trabajo que hizo el especialista cien por ciento lo recomiendo

Report a concern   June 30, 2026 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like there is no residue, so the spots don't return. The upholstery cleaning was a first for us and it worked great. An investment in this service saves you from buying new things like carpet and fabric to recover chairs etc.

Report a concern   June 29, 2026 — Rated 5 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price was disappointing. It was $500 more than the quote that was given online when I put everything that I wanted included when I submitted my appointment request.

Also, the 2 rooms that were cleaned in my home were really half a room because I didn't move any furniture, they only cleaned what you see.

I will most likely not recommend or use again.

Report a concern   June 29, 2026 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets seem clean and fresh. Not a lot of residue left behind.

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Direct clear instructions during the appointment call, during the appointment. Prompt service, great results. Nice and friendly.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Amy Cushner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel was thorough, a master of his skill, and truly took pride in his work. We were the fortunate recipient of this. Our carpets are older and we have an older pet, so you can imagine the wear. Now, picture a free of coffee stains, tread wear and water spills (our pet is sloppy!).

This result is an aggregate of Zerorez principles and process and Daniel's expertise. I stongly recommend Zerorez (and Daniel) to all!

Report a concern   June 29, 2026 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians who are well trained. Liked seeing the updated website outlining all the services and prices.

Report a concern   June 28, 2026 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel was a great technician, very communicative and thorough! He left the carpets looking better than they did when I moved into my home! Will absolutely book future cleaning services with him. Prices were reasonable for the results, job was done on schedule, booking the service was easy, website straightforward and user-friendly. All around 10/10. No issues.

Report a concern   June 28, 2026 — Rated 10 out of 10 by Adrienne Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that soap detergent is not used. The enzyme treatment on pet stains works very well.

Report a concern   June 28, 2026 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the work, and the timeliness and professionalism of the technicians.

Report a concern   June 28, 2026 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was very professional and effective. Our carpets looked very good after getting cleaned

Report a concern   June 28, 2026 — Rated 3 out of 10 by R.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaner called me several times trying to upsell. It got old.

Report a concern   June 28, 2026 — Rated 10 out of 10 by Kim Liberatore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   June 28, 2026 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician!

Report a concern   June 28, 2026 — Rated 10 out of 10 by Michele thatcher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer technician!

Report a concern   June 28, 2026 — Rated 10 out of 10 by W.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a wonderful job & was very thorough & friendly.

Report a concern   June 27, 2026 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stains were eradicated, carpets look like new again

Report a concern   June 27, 2026 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I got a very thorough cleaning by Paul Fetui . He was professional,on time & let me know ahead of time that he was on his way, polite, pleasant,& remembered me from last year. He is the best! I request him because he lives up to my expectations .

Report a concern   June 27, 2026 — Rated 10 out of 10 by Jeremy Head Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the first time using this provider and it was a fantastic experience. The tech (John) was a pleasure to work with. He is very knowledgeable and took the time to ensure I understood the process and I loved the fact that while he explained other services the company provides, he was not your typical salesman in trying to get you to spend more than you had planned on.

I will definitely seek to become a regular customer with Zeroez.

Report a concern   June 27, 2026 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

seems to clean ok. Hopefully uses non-toxic products. However admin does not seem to give vital information to the technicians. Hope it will be ok

Report a concern   June 27, 2026 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and did a really good job.

Report a concern   June 27, 2026 — Rated 10 out of 10 by April Tovar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

KP was very friendly and professional and explained everything in detail where I could understand. I really appreciated his efforts and I hope he’s able to come out to my house again! 😊

Report a concern   June 27, 2026 — Rated 10 out of 10 by Ruby Modica Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional attitude of the technician is very commendable. He came in and did a very good job of cleaning my carpets. He was very polire.

Report a concern   June 27, 2026 — Rated 1 out of 10 by G.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

One of my rooms was not clean right, the stains were still there.

Report a concern   June 27, 2026 — Rated 10 out of 10 by Richard Street Zerorez Dallas/Ft. Worth
What do you like about our products and services?

every one is courteous and friendly. they all do good work and are on time. answer all questions

Report a concern   June 27, 2026 — Rated 10 out of 10 by Sally Stephenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved my tech! Excellent service and results.


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