Alpin Haus RV

Average rating: 8.4 out of 10 based on 3919 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 17, 2022 — Rated 10 out of 10 by Peter Rooney Alpin Haus RV of Orange County
What do you like about our products and services?

The entire team was wonderful to deal with. Easy transaction. Love my new camper. Thank you to Keith, Nick and Kevin.

Report a concern   April 16, 2022 — Rated 10 out of 10 by Stephen Lapoint Alpin Haus RV of Saratoga
What do you like about our products and services?

We just had our walk-through and picked up our 2022 R-pod 196. Ryan, our tech who did the walk-through with us was very friendly, thorough and knowledgeable. He answered all our questions and gave us tips on the best way to get the most out of the new camper. This is the second R-pod we've bought from Alpin-Haus and have always been happy with the service we receive. A special shout-out to Brian Miller who guided us through both sales.

Report a concern   April 16, 2022 — Rated 10 out of 10 by Robert Trotta Alpin Haus RV of Orange County
What do you like about our products and services?

Friendly staff. Worker very informative, helpful and honest.

Report a concern   April 16, 2022 — Rated 10 out of 10 by William Baker Alpin Haus RV of Saratoga
What do you like about our products and services?

Alpin Haus delivers what they promise

Report a concern   April 16, 2022 — Rated 10 out of 10 by John Moore Alpin Haus RV of Saratoga
What do you like about our products and services?

Good service

Report a concern   April 16, 2022 — Rated 10 out of 10 by Lance Latant Alpin Haus RV of Saratoga
What do you like about our products and services?

very personal people give good info and keep you up to date on progress

Report a concern   April 15, 2022 — Rated 10 out of 10 by David Trout Alpin Haus RV of Orange County
What do you like about our products and services?

Always accommodating, and professional.

Report a concern   April 15, 2022 — Rated 9 out of 10 by L.M. Alpin Haus RV of Amsterdam
What do you like about our products and services?

I like the campers & the service.

Report a concern   April 15, 2022 — Rated 10 out of 10 by M.C. Alpin Haus RV of Orange County
What do you like about our products and services?

Friendly, reliable

Report a concern   April 15, 2022 — Rated 10 out of 10 by M.M. Alpin Haus RV of Orange County
What do you like about our products and services?

This rating is for Port Jervis Only. Oak Ridge would be a zero!

Report a concern   April 15, 2022 — Rated 10 out of 10 by Wesley Montgomery Alpin Haus RV of Saratoga
What do you like about our products and services?

Great service. Very fast. Pricing is what was agreed to. Very friendly service people.

Report a concern   April 15, 2022 — Rated 10 out of 10 by R.K. Alpin Haus RV of Saratoga
What do you like about our products and services?

Good products and service

Report a concern   April 15, 2022 — Rated 10 out of 10 by E.H. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Super helpful

Report a concern   April 14, 2022 — Rated 10 out of 10 by T.H. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Courteous and professional service. Low pressure sales.

Report a concern   April 14, 2022 — Rated 10 out of 10 by Edwin Smith Alpin Haus RV of Amsterdam
What do you like about our products and services?

I am treated like family. Have delt with them for over 25 years. Travel over 2 hours to get there.

Report a concern   April 13, 2022 — Rated 10 out of 10 by C.F. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

We always went to Amsterdam NY for service, and it was always great our salesman Steve Quill was the greatest , now you have open in Oak Ridge for the pass year and our service writer Will has always been there for us. Also our trip is now 30 mins instead of 3hours.
We had a generator installed which was a big job Phil the service tec did a fabulous job . So this is why I give them a 10. Also my grandson brings his there too!!.

Thank you,
Katie Last name removed

Report a concern   April 13, 2022 — Rated 9 out of 10 by D.G. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

The follow up care and customer focus of Sales Rep Mike Mapes

Report a concern   April 13, 2022 — Rated 10 out of 10 by R.P. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Great staff

Report a concern   April 13, 2022 — Rated 1 out of 10 by D.A. Alpin Haus RV of Orange County
How did we disappoint you and what can we do to make things right?

I’ve wasted 2 trips (3-4 hours each) to get a backup camera installed. The first time I was told they didn’t have time to do it and that it was quite labor intensive. The second time they said they installed it but the tech didn’t actually read the instructions and put the transmitter on the roof, it wasn’t waterproof so it broke right after it rained. I now have a broken $180 camera and I’ve wasted $400+ in labor costs plus my time. I also now have 9 holes in my roof where they screwed in the camera.

If you want to make it right, refund me the cost of the camera and all labor I’ve paid towards the install to date. Also remove the camera that was installed incorrectly and fill all the holes that were made in the roof.

Report a concern   April 13, 2022 — Rated 10 out of 10 by Eric Sautter Alpin Haus RV of Saratoga
What do you like about our products and services?

Alpin Haus of Saratoga has an excellent staff as well as top of the line RVs I have personally purchased 5 units from them and 6 of my close friends and family have also purchased one or more campers from them they are always there for all your needs especially after the sale. I highly recommend them for every aspect of your RV needs weather it’s sales or service

Report a concern   April 13, 2022 — Rated 10 out of 10 by William Staulters Alpin Haus RV of Amsterdam
What do you like about our products and services?

We want to give a huge shout out to our salesman Greg and Shawn who did our demo. Any little issues we had were handled with no problem. There are always LITTLE bumps in the road but it is always handled. Shawn answered all the questions we had. Greg was there for us with any issues. This is the 4th RV we've bought from Greg. A total of 5 RV's from Alpin Haus from Amsterdam. They will always have our business.

Report a concern   April 13, 2022 — Rated 10 out of 10 by P.D. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Treated very well

Report a concern   April 13, 2022 — Rated 10 out of 10 by J.C. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Polite serviceman

Report a concern   April 13, 2022 — Rated 10 out of 10 by B.M. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Pleasant and professional company to deal with

Report a concern   April 13, 2022 — Rated 10 out of 10 by A.P. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Fantastic service from the call agents to service managers to techs. Amsterdam main location has large staff and many bays and always is so accommodating. Recently our appointment was incorrectly scheduled for Port Jervis and when we arrived at Amsterdam they were able to get us in right away at our appointment time despite scheduling oversight. Amsterdam team is always very respectful of our trailer unit and careful with it.

Report a concern   April 12, 2022 — Rated 10 out of 10 by Leonard Czachowski Alpin Haus RV of Saratoga
What do you like about our products and services?

We purchased our Imagine RV in the fall of 2021 and Alpin Haus stored it for the winter at no charge. We picked it up yesterday and our experience was amazing!! Art, our sales person was just perfect from the minute we came in last fall. Our purchase was easy and the delivery yesterday completed the process seamlessly!
Shawn, the young man who went through the RV with us was extremely informative and was patient with all our questions and continued to remind us that we could call for help at any time. We even set up our warranty service check for this fall. We would recommend Alpin Haus to our friends and we can't wait to start the camping season!

Report a concern   April 11, 2022 — Rated 10 out of 10 by David Prunty Alpin Haus RV of Saratoga
What do you like about our products and services?

Nice trailer good service so far

Report a concern   April 10, 2022 — Rated 10 out of 10 by D.C. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Your sales team was outstanding!!!

Report a concern   April 10, 2022 — Rated 10 out of 10 by Donald Ciccarone Alpin Haus RV of Saratoga
What do you like about our products and services?

I haven’t not liked anything

Report a concern   April 10, 2022 — Rated 10 out of 10 by Lorelei Francis Alpin Haus RV of Amsterdam
What do you like about our products and services?

Quick service, good staff.


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