Alpin Haus RV

Average rating: 8.4 out of 10 based on 3919 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 25, 2022 — Rated 9 out of 10 by Daniel Smith Alpin Haus RV of Saratoga
What do you like about our products and services?

Service was quick and all the guys where polite and nice to deal with

Report a concern   April 25, 2022 — Rated 10 out of 10 by H.H. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Good service. Friendly helpful people.

Report a concern   April 24, 2022 — Rated 10 out of 10 by Richard Curran Alpin Haus RV of Amsterdam
What do you like about our products and services?

It is always a pleasure to visit you shop!!

Report a concern   April 24, 2022 — Rated 0 out of 10 by D.R. Alpin Haus RV of Orange County
How did we disappoint you and what can we do to make things right?

Bought our fifth wheel in for work on roof and when we picked it up they used an $11 product and charged $400. Not what we asked for. Upon further inspection of the recall work that was done we found two screws through our wall and kitchen cabinet. Not very happy at all.

Report a concern   April 24, 2022 — Rated 10 out of 10 by T.S. Alpin Haus RV of Saratoga
What do you like about our products and services?

everyone was very knowledgable- we felt confident that we were not making a mistake regarding tow vehicle, options, size, etc

Report a concern   April 23, 2022 — Rated 10 out of 10 by Deborah Piekarski Alpin Haus RV of Amsterdam
What do you like about our products and services?

We bought our class C and everyone has been great so far! Steve our salesman is awesome! He is honest and truthful. Service department also gets a shoutout! I’m not new to camping and other places were not as helpful once you bought your camper. The people in the service dept take the time to answer all our questions.

Report a concern   April 23, 2022 — Rated 7 out of 10 by J.A. Alpin Haus RV of Oak Ridge
What could we do to improve?

The work is top notch. I would just like to see better communication from management.

Report a concern   April 23, 2022 — Rated 10 out of 10 by L.O. Alpin Haus RV of Amsterdam
What do you like about our products and services?

We were very pleased on how quickly they helped us get the rv we wanted. We bought it over the phone on Monday and picked it up Friday. We live 4 hours from them and appreciated that we only had to do 1 trip. Everyone was friendly and courteous.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.F. Alpin Haus RV of Orange County
What do you like about our products and services?

Reliable; good deals; friendly staff

Report a concern   April 22, 2022 — Rated 10 out of 10 by Margit Herzog Alpin Haus RV of Saratoga
What do you like about our products and services?

We love the service we have with them !
Curtesy & service is number one in Alpin Haus !
We love them thank you !
🍀🍀🍄🐞🇺🇸

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.L. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Friendly and courteous

Report a concern   April 22, 2022 — Rated 10 out of 10 by I.M. Alpin Haus RV of Saratoga
What do you like about our products and services?

We have our trailer serviced and stored. We are very happy with Scott.

Report a concern   April 22, 2022 — Rated 2 out of 10 by J.P. Alpin Haus RV of Amsterdam
How did we disappoint you and what can we do to make things right?

When picking up our 17 Imagine for roof repair due to a mfg defect, I advised Miranda Cirtwell that the interior was a mess. She wanted to know if we wanted to leave it to be cleaned. It should have been inspected and cleaned before we picked it up, so we took it home and cleaned it up ourselves. In the spring when I opened it up, the fan above the sink was not working. I called on 3/25/2022 and spoke to Matt as he said Miranda had left your company. He said they won't know if the problem was due to their work, and we would have to pay an $89 diagnostic fee. He first wanted to talk to his team. To date, I have never heard from him.

I hope we don't have any more problems with this camper, because we won't be bringing it back to Alpinhaus and have found a certified repair service which does mobile repair and also does Forever Warranty inspection. Thomas & Name removed

Report a concern   April 22, 2022 — Rated 10 out of 10 by Kevin Ohanlon Alpin Haus RV of Amsterdam
What do you like about our products and services?

It's great place to do business with
Great sales
Fantastic service department

I hope Albany rv goes bankrupt and out of business

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.K. Alpin Haus RV of Orange County
What do you like about our products and services?

We bought our Grand Design there and they get us in quickly for our service.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.D. Alpin Haus RV of Saratoga
What do you like about our products and services?

So far very friendly helpful and I will be pickup camper May so I really can’t say much more .

Report a concern   April 22, 2022 — Rated 10 out of 10 by Wynfield Maynard Alpin Haus RV of Orange County
What do you like about our products and services?

Courteous, knowledgeable and professional staff. Excellent service department.

Report a concern   April 21, 2022 — Rated 10 out of 10 by R.C. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Friendly staff. In and out quickly. Picked up my RV from storage today and it was waiting for me and checkout was a breeze

Report a concern   April 21, 2022 — Rated 10 out of 10 by Michael Schauf Alpin Haus RV of Saratoga
What do you like about our products and services?

Service and sales department are consistently knowledgeable and friendly! A really nice combo to have!

Report a concern   April 20, 2022 — Rated 10 out of 10 by M.G. Alpin Haus RV of Orange County
What do you like about our products and services?

Everything. I recommeded you to Ron Blaylock

Report a concern   April 20, 2022 — Rated 8 out of 10 by J.C. Alpin Haus RV of Amsterdam
What could we do to improve?

Teach your service people how to do a COMPLETE winterization. My annual vacation was almost cancelled do you shoddy work. Thank God for Dave B. for making it right in time for us.

Report a concern   April 20, 2022 — Rated 10 out of 10 by R.M. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Alpin Haus service has assisted me with excellent diagnostics and repairs of my 2019 Jayco Eagle.

Report a concern   April 20, 2022 — Rated 10 out of 10 by M.E. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Friendly
Not pushy
Convince

Report a concern   April 20, 2022 — Rated 10 out of 10 by Nancy Simmons Alpin Haus RV of Amsterdam
What do you like about our products and services?

Everyone is wonderful to work with! Jim, Charles and Jeff were phenomenal!!! The girls at the front desk are so nice and I would recommend them to anyone!

Report a concern   April 20, 2022 — Rated 10 out of 10 by Karen Frederick Alpin Haus RV of Amsterdam
What do you like about our products and services?

Everyone’s is helpful and friendly and take care of everything for you.

Report a concern   April 20, 2022 — Rated 10 out of 10 by John Garofal Alpin Haus RV of Amsterdam
What do you like about our products and services?

Rv service dept. are always helpful and Dave and Lance were great to work with..got my rv in and out in a timely manner and gave me options on my problems.
ps…Charlie W. in sales is great also.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Matthew Williams Alpin Haus RV of Saratoga
What do you like about our products and services?

Great service. The best around

Report a concern   April 18, 2022 — Rated 10 out of 10 by S.G. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Quality RV’s. Our salesman Don was extremely helpful and friendly.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Nathan Petersen Alpin Haus RV of Amsterdam
What do you like about our products and services?

Eric Betz was great to work with!

Report a concern   April 17, 2022 — Rated 0 out of 10 by E.W. Alpin Haus RV of Amsterdam
How did we disappoint you and what can we do to make things right?

you had our 5th wheel for over 3mos you told us it was ready we got there none of the work was done on it, our hoses were missing and they are not cheap, we cleaned and mopped and wiped down the rv went into it everything was dirty. and with the rv not being ready we had to stay in hotel cause we just sold our house.i am so disappointed. spending money we hadn’t plan too.


Privacy Policy