Customer Testimonials
Great employees, 1st rate products
As always great work and customer service
Great service!! Super nice people to work with!
Brian B has always been great to work with!
I have been happy with the service.
guys did a good job
It was a great all around experience
The sales people are very helpful and
the service is greatJeff went over everything
in the camper until we were satisfied
Bob very very accommodating and Kyle
explain everything
Every thing went quick and on time.
Service has always been great.
Will was excellent and the mechanic who walked me thru the work was also great
The service was prompt and done well. The only minor headache was that the battery was basically near dead and I had to wait an hour for the maintenance group to confirm. I would suggest that in the future, I check of the battery be done on every job that comes to the shop (especially one like mine that was electric system troubleshooting)
prompt and professional
Work quality is good
Service rep was very good and knowledgeable,
The staff is Professional and Courteous.
Great service very nice staff
Your Service dept is amazing (we worked with First name removed) We had an issue with our computer screen - an emergency as it controlled all of our systems. Within a couple of hours your mobile tech was here and diagnosed the problem. First name removed was able to help us w the warranty aspect of the repair.
The only issue is the screen had a backing plate which was not installed (was slightly different than original - understandable miss) so we are awaiting that being sent to us to complete the repair.
Our unit is a 2021 Forest River 5th wheel - we purchased from another dealer out of the area.
We would highly recommend Alpin Haus - your level of customer service is wonderful.
The service department did a great job replacing the axles on my trailer.
Team was extremely efficient and friendly.
You carry everything I need for our pool!
Everyone has always been friendly and tried to get all necessary work completed correctly!
service was great and there very helpful
Nice people to work with Good service
Local service, smart people willing to answer questions and help
Your fair and honest
Not pushy at the sales end and very friendly and knowledgeable staff. Different dealerships and I can honestly say I am very impressed with Alpin Haus. I will definitely be back
Scott was very up front and honest about the repairs and time lines, once the repairs were made you couldn’t even tell there was damage. Excellent job done by everyone involved.
Quick and concise.
My fifth wheel is in service now to correct a few warranty issues. I’ll let you know 😊
We just picked up our second trailer from Alpin Haus in Port Jervis. Great experience. Asa Lennon in sales was an absolute pleasure to deal with. Dan did a great job with the walk through and orientation. Keith was very helpful and informative with the financing and additional coverages and camping opportunities available to us.
Service on the first trailer has been good as well. Matt in service has been very helpful. My only ding would be the service voicemail message says they will call you back before close of business the day you leave your message. That does not always happen buy they usually do contact you within two or three days.