based on 4486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very easy smooth transaction
Good variety of equipment, same day service with appointment. Knowledgeable service staff
Friendly, attentive staff
Knowledgeable staff. Full line of RV's and related products. Service, parts and rentals, they've got it all.
Good service
Best quality and the knowledge that the service is completed properly.
Good caring people through out
Great service
Good service no pressure
Great service as it always is
You charged me $300 for doing inspection it took 15 minutes and then told me that my problems were not warranted yet you sold me a contract for bumper to bumper protection
Quicker service appointments
Excellent service dept- Tellaro product very disappointing- Attempt to trade for an alternate product after less than one year yielded a less than fair trade in value.
Very pleased!
The service department customer service is terrible
We’ve had issues with our new camper since July and a few Serice calls later issues not fixed due to terrible communication
When we were told we has a life time warranty we were not told that it would be a charge each year when we bought the RV in for the yearly check up. We were not told that after we brought it in to have repairs done that the repairs had to be approved by Forest River and we would have to bring it back.
Great Technical Support! Very Helpful! Working diligently to resolve a warranty issue for me.
Service Dept is always very helpful, no matter how many questions I ask!!!
Excellent customer service
We love the entire staff at Alpin Haus from the service to sales.Trey is amazing!!! It is a pleasure dealing with him. He is so professional. If I ask something he's not sure about, he will find out and always gets back to me quickly. He is so accommodating when we need service which is so important to us since we come from Long Island. Please tell him how much we appreciate him. Thanks, Denise Last name removed
You guys have everything. Very reasonable and good service
Up front,friendly, and will work with customer to make them happy.
Failed on several levels of support.
Nice
Not impressed with the service department.
great to deal with....
I would definitely do business with alpine Haus again! We purchased a Thor motor home and had a trade and the process was by far easiest we have ever had! Thank you, Charlie, Kyle, and Sean!
Thomas and Cherie Bland
9/28/2022
You have had my RV since June, you tell me how to make me happy! First year I bought it same thing spent most of summer there.
Awesome staff quality work
The Service Team is very responsive. They do what they say they are going to do. We purchased our boat and store it every year. They haul it from Lake Luzerne, store and shrink wrap, clean it up,acid wash and return it back to the boat launch in the spring. You can’t beat the service. Easy peasy.