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based on 507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service đ
The level of professionalism and very welcoming disposition. The quality of the report I received was very thorough and detailed. Colleen did an exceptional job in spending time to explain findings from her inspection.
The staff responsible for scheduling the inspection was also very professional and accommodating.
Thank you.
Very understandable and very articulate about problems. Gave clean and precise examples for fixed
Super service, je recommande définitivement!
Very pleased with Stephanie Locke. She is very knowledgeable and helpful with all info pertaining to your services.
Very efficient and thorough inspection, with a final on site an written report. Very pleasant interaction with Chase who conducted the inspection.
Friendly and thorough.
I like you jobs work good and nice people
Unfortunately it took too long for any actual person to get back to me and I had to engage another instructor.
Thorough, detailed inspection presented in a clear and calm manner!
Thank you so much for your services made our buying house easier thank you
Very through and complete. Inspector called me back to go over a couple of questions, he was very polite and explained the concerns.
Thorough
Inspector was on time and pointed out all concerns.
Prompt, knowledgable.
Very personal service. We really felt Rob was our advocate in the inspection. He was reassuring that we were getting a good house with no major concerns.
The personal interaction with the inspector was awesome!
Robert G was terrific, very detailed and thorough and explained everything for me in laymanâs terms
When I arrived at the home, Shawn was outside and he informed me that he was about to go on the roof. I shared with him that I would be in the backyard and he told me that he would come get when he was ready to do the interior home inspection. He never came out to get me so I went into the house and he was in the living room. The home inspector was condescending to me. For example, as he was examining the windows in the living room, I asked him what type of windows they were. He responded, "How I am supposed to know." I asked again but this time gave him more specifics, are they single or double pane windows? He answered that question but he was abrupt and acted like he was in a hurry to move on. I then asked are we going to the kitchen now? He said, "No, I already did that area?" I wanted to end the home inspection at that point but I let him continue to my dismay. I thought this home inspection was for me?? We went upstairs and quickly went through those rooms. Then the inspection was over. I did not see him inspect the dining room, laundry room, 1/2 bath near the laundry room or the garage area. My contractor arrived at 1:15 to give me an estimate on painting some of the walls. Shawn was practically finished by that time. He said, this was such a short inspection, that I am writing up your report now. I had to practically beg him to show me the fault he found with the hot water heater in the basement. Thank goodness my contractor came by as I was pretty upset with the poor performance of Shawn. He seemed to be super charged during the inspection. I have had several other home inspections and none were like this one. The other inspectors walked with me and explained in detail what they were seeing and how to work the water heater, etc. I was so disappointed.
Robert explained everything thoroughly and did a great job evaluating our home.
Rien Ă dire, nous avons eu un excellent service avec Alain, il est professionnel, bienveillant, prend le temps de bien expliquer et est super sympathique!
J'ai bien apprécié l'inspecteur, il n'était pas trop alarmiste et expliquait les problématiques.
Le condo n'avait pas beaucoup de problématiques disons-le
Merci
Very efficient, explained things, very friendly!
Service professionnel
great response time and Saturday appointment options.
Very knowledgeable and professional.
The gauge for plumbing was incorrect per the plumber they had come out and the sellers were charged $200 for this, as well as the termite inspection not being completed within the time frame for inspections, so we lost out on that, as well.
Please let me know who I need to contact to discuss these issues!
Thank you,
Name removed
Phone number removed
Tout à été bien passé. Avec un inspecteur super compréhensif. Répondant scrupuleusement à toutes les questions posées.
David was great all around. I'll call him again in the future.
The whole experience was great! Friendly, efficient and very helpful. My inspector was thorough and gave me great tips for my new home and highlighted all of the features I wouldnât have noticed myself. 5 STAR service all the way!!!