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based on 4051 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to deal with over email and responsive. I was able to request a specific inspector without any issues.
My inspector was very thorough and explained everything he was doing and why.
Easy to work with and accomodating for urgent need.
Larry was highly professional and a pleasure to work with, excellent customer service!
Write ups had a picture and a note of what they were, None of the recommendations were for my house, it was a copy paste paragraph of information that had nothing to due with the specific write-ups. Or so it seemed. For example, a hole in the siding: the response would be something like… hey, stucco siding could have wear and tear or if you have cement board siding or if you have, etc.
Second: roofing, there would be a picture of the roof and they would say, we aren’t liable because we aren’t roofers. Then, a picture of ac unit, again-not a professional, call someone else. I understand that, however: tell me what condition it is in, and if you find something…. Refer it to a professional. Not a — “hey here’s the Ac unit, we aren’t professionals so we can’t cover anything, but it looks good.” — paraphrasing here.
TLDR. I felt like the recommendations were not individualized for the specific house.
I’m not asking for anything from y'all, I’m just letting you know what it looked like to me. Hopefully the next person has a better experience.
Customer service, thoroughness, education (of customer) about the home inspection and maintenance. Above and beyond.
Great job, informative, professional
Rob was prompt, professional, technically adapt and very friendly. His inspection was thorough and very well documented. Ultimately, his inspection is what prompted the cancellation of the deal. Without his thoroughness, we would have been in a bad situation.
We Like the prompt service, and reports
Very thorough, detailed, and informative
We were very happy with our home inspector. I was a real estate broker in Chicago for 24 years, so I have been to my share of home inspections. Our inspector was very kind, knowledgeable, and did a great job of pointing out the issues he found as he went through the home, as well as summarizing at the end. We highly recommend.
We have used Murray twice and was told he was great,That he has given a great time after his three hour inspection, and talk about are future and get down to what to look, at with quality, longevity, having our second inspection was even better talking about hobbies, and family with all the exciting both of us enjoy, Land on the house we wanted and no surprises and anything we could look at the settle or help us with the buying power in our home. Thank you.
Utmost professionalism, vast knowledge & expertise, and consistently 100% client satisfaction!
Very thorough and takes the time to explain in great detail to my client, when my client asks for additional input.
Very thorough and detailed.
Andrew was thorough and made it easy to understand his observations as someone who doesn’t know a lot about electrical, plumbing, hvac, etc. Very friendly and easy process!
Quick and thorough service!
L'expérience, le professionnalisme et les bon conseils d'entretien.
De plus, les points qui requiert une attention sont relevés de façon non dramatique avec des pistes de solutions.
Vern is top notch, responsive, detailed and authentic. Reporting is awesome. Thanks Vern!
M. Stéphane Blanchard est professionnel, expérimenté et efficace. Ses commentaires et appréciations sont objectifs et basés sur l'essentiel lors de l'inspection et dans l'écriture de son rapport. Il répond de façon franche et honnête aux questions et prend le temps pour expliquer les points importants. Il réussit à vulgariser l'information pour la rendre accessible à son interlocuteur.
Bonjour,
notre inspecteur était super à très professionnel je recommande vraiment il nous a très bien conseillé et expliqué li’inspection au fur et un mesure franchement nous sommes vraiment content de l’avoir eu comme inspecteur il oublie rien check tout au dessus en dessous à droite à gauche nickel nous le donnons un 5⭐️ facile merci à Mr. Alain Bibeau grand merci pour votre inspection et pour cette super cartable pour nous accompagner.
Cordialement
Mr.&Mme Annette
Communication was great and the report was sent same day. Very impressive.
Megan is always so professional and quick to deliver anything required
Rob is always very thorough and professional
Great team
Effort
The inspector that came to the property was excellent, he was very thorough and explained his findings to me
The Inspector was very professional, thorough and polite. He took the time to explain every aspect of the inspection process and we felt confident in his abilities.
Thank you for a job well done!
Reg has a lot patience to answer questions. He explains every bit of your home well. Reasonable cost.
He was very personable and answered my questions.
Service très professionnel ! Beaucoup de détails donnés lors de l’inspection !
Merci
Excellent service !
Ponctuel, compétant, rassurant, efficace & sympathique ; )
Super service de M Blanchard : il inspecte tout minutieusement. Service très rapide