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based on 391 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was on time and explained the process really well.
Very professional. Reliable. Experienced inspectors.
All. Good. On. My end
..
David was very friendly and answered all my questions. He made me feel very comfortable with his findings.
I used Chase at my house in Salem on WB Post Drive. He was very patient with my questions and answered very thoroughly. He was very polite and conscientious throughout the entire inspection.
Inspection was thorough as was the written report. Written report being digital included video as well as pictures and clearly identified areas of deficiencies as well as the urgency for repair, and specifically where the problem was located. Inspector also took as much time as we asked for to go over their findings at the home with us and answer all of our questions. I’ve had home inspections in the past and this is by far the most thorough, professional, and pleasant experience I’ve had.
The inspection went smoothly and answers all our questions. He gave us usefully suggests to help improve the function of our home.
Thank you First name removed and Ken
So pleased with the services and personal care Josh took while inspecting our new home. I'm several hundred miles from OR still and buying site unseen, He was very thorough explaining what needed to be done for safety purposes as well following up with clean pictures and going over the inspection on the phone with me. The office staff was as pleasant and helpful.
A totally enjoyable experience!
Confident and easy to work with.
Inspection was done in a timely manner. The report was detailed and concise. All information was explained in person very clearly.
Improvement on sewer scope: slower speed of line feed without water would have made easier to see video results; thought there would have been scope from cleanout to street as well. Also seemed like there should have been more to a service that cost so much extra.
There was some verbal comments after inspection on roof joist but did not see any mention of it in the report.. but maybe this was intentional. Overall inspection report was throughall without a lot of much fluff.
Reg is an incredibly knowledgeable and personable inspector. He takes the time to explain all aspects of a properly functioning home.
Quick, easy and efficient
Sean was friendly, efficient, knowledgable and helpful.
Professionalism, courtesy and quality.
Very thorough, explained many points in detail
Reg was fantastic! We have had him inspect two of our homes now and he has been amazing to work with. His kindness and professionalism shine through and his willingness to explain everything to us always gives us peace of mind that our new home will be rock solid. Thank you Reg!
Justin was thorough and when completed, he took the time to go over his results and answer questions. His report was meticulous & made us feel confident that we have the knowledge we need.
Davd is very knowlegable on his job, explained everything and with excellent customer service.
Great experience overall. The report was very detailed and informative, making it easy to understand the key issues, especially for a beginner. The team was professional and thorough. I’d definitely recommend them to other buyers
Peter is thorough in his inspection- he is polite and eill answer your questions and will discuss the report with you.highly recommended.
Nothing, first time I have used these services for my rental units and found it very helpful.
On time and provided practical information.
Ponctualité, professionalism, clarté et ayant notre intérêt à l'esprit.
Easy to schedule.
Clear and thorough
It was very easy to sign the documents and get through the process.
Jorge was very personable and thoroughly explained what he was doing throughout the entire process. This was my first time going through the inspection process and Jorge was very welcoming and made us feel at ease. Glad that this was a positive experience.
I like working with Ken. He's transparent about issues with houses and what can be done/ should be done sooner than later.

He was on time and very professional and friendly. Appreciated he was very thorough. Only downside was the length of time waiting for my assessment. Still waiting today.