based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You haven't done the job yet. The fact that you didn't know that does not have me brimming over with confidence.
Can not afford the price.
The estimator was very knowledgeable and understanding of what my project as well as helpful. I can only hope that will continue.
The Beltway Builders representative, David Collins, was very unprofessional. He did not represent your company well at all. He talked over my husband and I as we discussed what needed to be repaired. He was not helpful about what your company could do to repair our plumbing and ceiling. Additionally, when he first arrived he immediately asked to use the bathroom. This is very unprofessional especially due to the COVID-19 precautions that everyone is doing to remain healthy and safe. Needless to say, we will not be moving forward with your company or recommending you to anyone else. We feel you should definitely consider using someone else to represent your company for initial visits with customers. It truly makes a difference. First impressions are lasting impressions. We were not impressed at all.
very professsional, came at time indicated, gave good advice, will definitly use when I find replacement window
Was higher than expected and at this time I am not ready to accept more debt.
Proposed cost for a simple drywall repair was unaffordable.
Price was way too high.
Your technician only looked at online reports, not on site visit, before complaint a quote. They copied and pasted structural engineer's recommendations with no explanation. Amount quoted for a structural engineering survey was 4 times what I have paid in the past, leading me to believe that your company's estimated are wildly out of sync with reality. I have no confidence your company has the skills or understanding to undertake the job..
Very courteous and professional estimate
great rep
Proven high quality products and service
The quote was entirely too expensive for what needs to be done. 5 pieces of drywall,(studs are there already) 10x8 room paint and floor molding for $3700 is outrageous!
Will have more to say after talking to Glenn again today.
Product does not meet our needs.
The person never showed up
Did you read my email?
Your sales person was fantastic!
I got 6 quotes for my tub to shower conversion and you were BY FAR the most expensive. You were more expensive than real granite. My other 3 of similar solid surface groutless were in the 6000 to 8000 range. My quote from you was between 14000 and 15000.
The price quoted was extremely high in my opinion
Quick response to my request for an estimate for some minor drywall work. Didn’t realize how expensive such work would be!
I'm sure you do quality work. I just got a better price from another company I think will do a good job.
Few thing wrong here. 1. Literally every other company beat your price. 2. I had the plans laid out and your lovely salesmen tried to redo it how they felt it should be. I was well prepared and unable to be taken advantage of. 3. When I asked them to leave it took a lot of time for them to remove themselves from my property.
Sales person did a good job. HoweverWe found a better source for the specific needs we had.
Joshua was great - but the price was a lot higher than what we were given in the showroom.
I was supposed to get an estimate and it was never sent. That was a waste of my time. If the person was not interested then he should have said so. I don't wanna think it was a racist experience but now I am questioning your companies work ethic. I don't see any other emails from this email address with an estimate and he hardly wrote anything down.
I was very impressed with the technology. Even though I'd seen videos, seeing it in person really is impressive. Gabriel had lots of information, and seemed very straight forward, and was willing to talk through everything and answer questions. The quote was also less than I expected. All of our questions were answered. I appreciate the approach of Leafless in Seattle.
Staff (admin and sales) follow up, friendly, professional and informative.
Would have been nice to see samples of product for review and explain of what would be done on project.
I had to ask questions and not sure if I asked all that was needed. I have more questions about the project of building my deck.
Still waiting on estimate but unsure if everything will be captured in the estimate.
No real discussion of possibiliies. Late arrival. Should have received an email about cost and estimate breakdown. Totally unsatisfying