based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the great service & honesty. Absolutely no high pressure. I trust you and know that you are giving me the best possible price, and you completely stand behind your work. I worked with you 20 yrs ago when we built our dream home in Wood Dale. The windows were absolutely the highlight of the home! HUGE project - (N. Side-front) - Double leaded glass front doors w/leaded glass sidelights & huge half round above w/leaded glass border; 8 dble. sets of crank out windows w/half rounds above on 1st & 2nd flr.; large oval Leaded glass above garage in Master Bath Closet; (E side) - 2 sets crank outs w/quarter rounds above-one on exch side of fireplace chimney, 2 octagon leaded glass crank outs located in 2 bathrooms - one upstairs 1 downstairs; 2 dbl. sets crank outs 1st & 2nd flr., w/elipticals; (Rear-South Side) - 2 sets French drs.side by side w/huge window grouping above (2 squares & 4 Qtr, Rounds) located in vaulted ceiling Fam. Rm; 1 set French Drs. w/side lights & Elliptical in Dinette; 4 sets of dble. crank outs-1 w/half rnd,1w/eliptic;(W. Side)-HUGE Oval Leaded Glass in Master Bath. The Anderson Hardware on all windows were pristine! It was such a pleasant experience working with you especially because of all the help and guidance you gladly gave me. God bless you! Helen Kaye Steiner
Did not use the service
I understand that due to the pandemic, prices of lumber changed. However, I wasn't expecting that the price doubled. My neighbor last year had their deck built for half the price that we are quoted.
We like the idea and design, but the price is way out of our price range.
Your quote was way higher than anyone else: over $1000 more than the next and double the lowest (I received four quotes). Also, I was informed that you use standard, pre-assembled, fence segments so they wouldn't fit what I wanted very well.
Dennis was excellent and very professional.
I appreciate his professionalism.
I still haven’t received the quote that was promised to me last week
Price was ridiculous and the salesman was not even there for 5 minutes to go over specifics . Terrible service .
It is a bit out of my price range. Need to wait and save money.
The knowledge, expertise, & demeanor of your agent, Dave
Patricia who came out for estimate was very knowledgeable, friendly,fair price
You stand behind your product and if there are issues or dissatisfaction you will do what needs to be done to make sure your customerissatisfied.
Horribly over priced! Sales men told me i would have to pull permit. If he had to do it there would be a $ 1500 permit fee i would have to pay the company and would add to contract. Thar was the first thing he started with. Not a good start!
Terms of financing were not delivered as discussed.
Pricing was too high
Detailed project report.
Your pricing and the way you do business. I felt like I was buying a used car with tge games you play.
Excellent explanations and ease of customizing our tub to shower conversion. Raymond A. is terrific.
Just waiting for some roof pricing to see if I have enough funds left for new gutters
Price too high!
will seems to be dedicated, proffesional employee, polite and easy to work with
Great
The prices were way too expensive.
the young men who came to the house were very nice and did a wonderful job on my wood floors.
The cost is too high for this property. Not a good real estate investment.
Expensive compared to other companies.
On time, friendly, prepared! So far a great experience!
Carl Bob was very professional, informative, and friendly. He is knowledgeable about the product and helped me understand more about what goes into the installation of doors. I had a very good consultation with him.
We had an estimate set up for a small backyard patio to be poured in concrete, less that 450sqft. The price that was given to us was ASTRONOMICAL...it was 4x the amount of the national average price per sqft of concrete AND was by far the highest price we have gotten x3 and some times x4. It is unbelievably irresponsible and unethical to be charging so much for a product that others in the same business are charging the national average for. I will NOT ever pass on your company's information and if anything I would tell people there is no way they should use you. Do better!
Jake was great. Personable. Informative. Helpful.
We never received quote