based on 125 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too expensive
The estimate was just awful. To fix one drawer the sales person said i needed to order a complete new kitchen unit . The estimate for making a 12 inch by 35 inch shelf wad 900.oo. These estimates did mit make sense. It the job wad too small tje salesperson should have said so, not make up a silly too high price. I intend to make my church aware to never contact this company. I am a pastoral councelor at a 4,500 member church. Morning Star Baptist
excellent communication
The price was too high.
No one ever showed up to give me a estimate
The price was well beyond my budget.
I had a maximum of $5000 that I was willing (and able) to spend. I could not get a ballpark figure from anyone over the phone so I was really sorry I wasted your estimator's time and effort to come to Cheyenne to give me an estimate. If the people on the phone had been able to tell me it could be anywhere from $8000 to $15000 I could have saved everyone the time and the effort.
The quote was more than 3 times of other companies..
I have not heard from your representative since he was here on Monday the 2nd of March.
By far the highest estimate we’ve received
Prompt and courteous service
Prompt and courteous service
LOL! I was told I would have a quote emailed to me later that day and I still have not seen a quote.
You company staff was a no show. I waited all afternoon. Not cool
COST WAY TO MUCH!!!!
Too pushy. Too many calls, texts, showed up after I tried to cancel. Asked if my husband would be there. That question sounded like men are more likely to get a reasonable price, women are easy targets.
Quality products. Knowledgeable staff.
I appreciate Mr. Glenn being on time, his professionalism, his courtesy and educating me with information about my project that I was not aware of.
Your company saved me 600.00 THANK YOU
Estimator was very knowledgeable, friendly and attentive to the request of the customer.
We liked the salesman, Phil Mariotti!
price of product exceeded our expectations
Told me i need to remove a large awning only after I ask about the process.
Very bad employee that want to exploit people.
Reliable service. Quality products, a little pricey, but seem to offer great value.
I like the concept of the shield product and the lifetime warranty
Jeff Fortuna measured our windows but spent no time telling us exactly what you do in replacing the windows. And he apparently does not know the products you sell. When I replied to the estimate with it was close to Renewal by Andersen and we would go with them, he replied that Renewal is just an insert. Renewal is Andersen's custom window company, definitely more than just an insert.
Our appointment was scheduled at 1:00 pm, the rep contacted me at 12:50 or 12:55 and wanted to do a zoom mtg, he asked if I could take pictures and he would quote me from that. I explained that I wouldn’t be able to do the meeting at that time. He was booked up for the rest of the day, which would have been done through zoom as well. Also asked if I was preparing my home for sale, I said ..no. Then if there were other contractors, I could not understand the point in asking those questions. For those reasons, I will no longer require your services. Please do not contact me again. Thank you.
Were looking for wood products which you do not have. Sales rep was very nice and likable and did a good job though.
your employee is very qualified to do his job!!