based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We decided to get a new door vs repairing the old door
You never showed up for my appointment yesterday.
Don't really have time to deal with Company
Gabriel was attentive, thorough, professional and he gave a great presentation. He was very knowledgeable and he let the product do some of the talking by presenting samples. He had great follow through. We had 4 companies give us estimates and Gabriel and Leafless got the job. Gabriel is an asset to this company!
Response time and professionalism.
Excessively expensive charges for your products! Absolutely cannot be justified!!
Quick response and availability to schedule quotes and a professional staff.
Yes. Matthew Lucas came out to look at our space on Tuesday, December 8. To date (12/17/20) we have not received any additional information from Matthew. I reached out to him Friday, December 11. He responded that he would follow up when he got back to his computer. Monday, December 14 he said he was still working on it. At this point I am not looking for a follow up. However, I am writing because we are serious about rebuilding our porch, but unfortunately we will be going with another company.
I am not satisfy with quotation. I mean with out measuring or checking how to figure out things. I do understand that day weather is not perfect. So is there any way we can get second round of visit and quotation from you.
We have decided to go with another contractor
Due to covid-19 State emergency job loss income decrease I think the prices should be cheaper I'm only putting a wooden fence across the front of my yard and you guys are asking for $5,000
Prive
An estimate of 1500 for a task valued btwn 300 to 400. Going forward, I do not know the quality of your work but I would not recommend your company because of the estimated cost. I resist thinking the estimate is related to our being elderly.
Never called too say they would be late. First impressions.
No, we're going to hold off on the project.
Nothing on your end. I just need time
Waiting for proposal.
I never had a return call from them.
Continued evaluation of our needs and market comparisons
We have not received a quote yet.
Not cost effective
The person sent to provide the free estimate was professional, on time and did a great job. The cost for work we want done is just too high. We are putting off the project until at least next summer.
No warranty or guarantee on repair
How professional Aaron was when we spoke, and I like what he said. The company got back to me very quickly.
We don't have sufficient funds to pay for your fine services & products.
Received a lower cost estimate from another company.
Received a more cost-effective estimate from another company.
Didn't known the size of your company. Bigger not better. The scope of work that I wanted done does not appear to be within your capabilities without sub-contractors. I am looking for a company that does the work with their own employees. I will be able to locate a contractor on my own that will preform the work themselves. Also to charge a ridiculous fee for a set of drawings, for a door and window opening. If you couldn't handle this type of work. Why did you make an appointment and send your Rep.. where as soon as I saw him in his little SUV , I knew there would be issues.
No call, no show, no response to my text or my email asking what’s going on. How could I possibly recommend such a company?
Price way too high.