based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris the sales person.
I got good honest answers. Lots of alternative ideas.
Yes too expensive
The meeting was pleasant I appreciated the one on one discussion and clarification of questions.
The project came in outside my budget so I'm unsure whether I will be moving forward with it.
Thank you for your time.
The only service I receive was an estimate. He can early, called before arriving, an was also very helpful about the job. But the price is just too deep.
Steve Jensen had good ideas on the project I am considering. Very pofessional.
Confusion, disorganization, lack of follow-through.
Fair and pleasant person. Professional and easy to talk employee. Sure value his visit.
You all sent me an invoice for $1250 to power wash the front and back side of a town house and a deck that’s on 1950 sq ft. That’s ridiculous and extremely conflated.
Very prompt response to my inquiry concerning pricing quote.
The sales person never returned my question About other options available to me.... I asked about other doors and all I got was silence. I know you sell other doors that should be more in the budget I have established for this door. I subsequently have gone with another company who was willing g to d we irk with me on my temper tru door. I would have hoped to get a response but it never happened
Price I think the work is little steep I would like to see what the whole house would cost.. and I am also a vet that you say you honor. I didn’t read anywhere that a customer could not receive both with the special for the month. But that’s just my opinion.
Very prompt, reasonable pricing and they did very high quality work!
The price was WAY higher than expected (and also from another quote I received).
Helpful answers to project questions. Quick, comprehensive estimate. Friendly represenitive.
Your prices are ridiculous and you over charge customers. Yet I have used you 2 out of 3 times that I made contact with your company however, I probably will not use this company again. I don't like the way you do business.
You seem to have too much business: the quotation given by the estimator you sent to my home was ridiculously high.
I was very impressed with Mr. Bottiger. He was friendly and very professional. I liked how he came in and diagnosed the solution to my sun porch. When I told him I was not able to commit to signing a contract at that time, he did not press the matter. I would have no hesitation in recommending your company to my friends and neighbors.
Professional. One stop shopping.
You may call me to discuss a host of issues with the appointment yesterday.
I believe better communication on day of appts. would be beneficial just to let the client know the specialist is on the way. Lastly, possible benefit to onsite estimate aligning closely with actual expected cost.
Professionalism of DaVaughn. The time he took to explain the different products and options available to me as well as financing.
The project manager rep
Very knowledgeable and friendly
Dave Posner very thorough
Great product but toooooooo expensive.
Our sales rep said he would come out to our house the day after our virtual meeting to measure and possibly see if one of the other window companies could do a custom patio door for us and we still have yet to even hear from him. There has been no follow up at all and we were never contacted saying he was coming out to measure.
We were told we would receive an estimate by the end of day Wednesday, it is Sunday and we are still waiting. Not impressed with timeliness of service.
Price extremely high without offering comparables / workable alternatives.
Estimated quote was Outrageous!
The contractor never showed up for the meeting that was scheduled for him to assess the work needed and provide an estimate. Since he did not show up or contact us to state that he was not coming we pursued another company to complete the work.