based on 7313 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dave Posner very thorough
Great product but toooooooo expensive.
Our sales rep said he would come out to our house the day after our virtual meeting to measure and possibly see if one of the other window companies could do a custom patio door for us and we still have yet to even hear from him. There has been no follow up at all and we were never contacted saying he was coming out to measure.
We were told we would receive an estimate by the end of day Wednesday, it is Sunday and we are still waiting. Not impressed with timeliness of service.
Price extremely high without offering comparables / workable alternatives.
Estimated quote was Outrageous!
E-mail quote has not been received.
Price was unrealistic
I just started the process of finding an exterior painter.
Over priced. Never called back.
Too expensive. More then we are prepared to spend
Above our budget.
I appreciate the promot and professional response to my inquiry.
I have already provided feedback verbally to the customer service representative. The salesman did not represent the company well. He did not understand the scope of my project. I have to keep correcting him. I do not feel he measured my property correctly. Also, it appeared that he had some health issues.
Job well done.
Your company provided the first estimate for our home project. Once we receive all of the estimates, we will compare and make our decision. Thank you.
Nothing was on target! Not impressed!!
Not really
Price
We absolutely loved the gentleman who came out to do the quote. He was very personable and knowledgeable, unfortunately we received a quote from another company for less than half the cost of your estimate. We appreciate you guys coming out.
The project manager quoted me on the spot then once I was sent the quote there were no detail information as far as actual cost of anything.
Great service. Very pleased with the results.
Well so far your customers service
They did not come at the appointed time then sent me an estimate that was way over priced with very little detail to it.
Price lower
After being told the price for a new driveway would be $14,400, I told the gentleman that we obviously weren’t communicating. I told him I merely wanted my driveway resurfaced and properly graded raising the sunken areas adjacent to the garage. He acknowledged that he thought I wanted a new driveway, but would get with his paving contractor and email the cost specifically Including all work including cleanup activities. I was provided the original $14,400 which showed he wasn’t listening.
I have not received the quote. Bob sent it to me while at my house yesterday. I texted him today that I did not receive it and please resend. I have not gotten it yet.
Communication with consumer is not good
The estimete came to high.the othe wear reaseneball
The project manager rep
Very knowledgeable and friendly