based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very high estimate !
Yea the contractor came out and gave me a price of 35000 without measuring anything .. we picking out anything.. that is not good and I will not be referring your company to anyone
Quick easy and convenient
Quick response. Flexibility. Versatility.
Good knowledge of job and experience.
I will be reaching out to Howard today regarding a date for the project.
No, the product and salesman is great, it's just a cost issue.
Everything, they are great, products and customer services
The cost estimate was higher than expected.
Joshua is a terrific representative.
Price of the shutters was excessive for 9 pair.
The price was the highest among four bids.
Beltway $5,923
Bid 2 $5,500
Bid 3 $4,975
Bid 4 $3.700
Estimate provided was unreasonable
The price was to high for the job we were doing & the rep could not keep his mask to stay covering his nose while we spoke to him
Quote was double that of other contractors with no breakdown (Parts/Labor). The associate wasn't even willing to have a conversation about how he arrived at his price or the type/quality of door you would install. The professionals (Pella) were $1000 under your quote for a better door.
Great professionalism. Great team/staff with technical knowledge and awesome customer service. Book them for.your next home improvement project!
customer experience has been good. appreciate that the people we have worked with so far.
The quote that was provided was more than triple what Other places quoted
Gave a price with no details. You get more from a car salesman. Very disappointed.
Estimate was 3x other estimators and they didn't have any knowledge of what needed to be done - not sure how they knew what estimate would be and why.
Howard was prompt, friendly, knowledgeable, and patient. He explained clearly the work that needs to be done, the cost, timeline, and follow up plan. We look forward to working with Beltway Builders, Inc.
They've been pretty responsive and haven't tried to push unnecessarily radical solutions on me.
Nothing at this point.
Experience
The representative that came to my home was very knowledgeable and professional
Way, way, way too aggressive. Within 5 minutes of requesting contact for a bid, I received a phone call every 10 minutes for several hours.
After I spoke with someone, I continued to receive multiple phone calls the remainder of the day. You essentially spammed my phone.
One call will suffice. If a person does not answer their phone during the standard work day--it's because they're working.
This level of aggression bordered on harassment and I will NOT recommend this company to anyone or proceed any further with my request for a bid.
Cost
Yes, never gave me an estimate of what I asked for and what was estimated I could build a complete addition to my house
I make it a policy to never do business with companies that do high pressure sales moves like “sign now and get this low price, wait a day and it goes up $500, wait 30 days and it goes up $1000.” Even if your company gave me the lowest bid (which you didn’t, by far) I would not do business with a company that wants to put pressure on their customers in that way.
Very good customer service and professional with answering all my questions.