based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really enjoyed meeting your representative. He was very informative, polite, (and handsome).
I was unaware that the project I wanted a price for was so far out of my price range.
That you offer a wide variety of products/services
So far the process has been very easy and stress free. Would recommend Beltway Builders to my fellow first time homeowners.
Salesman quoted me a price of $3800 for the job. I had five quotes all were under $1200. I will make it a point to not recommend this company
They did a great job with the assessment and estimate. Just waiting for the work to be done
Customer experience and our estimator Jeff is top notch
Rip Off! Dishonest!!!
Your company wanted to charge me
$1000 to Bring in a camera to detect the leak
That charge May work for insurance claims But
Is unnecessary when you can go into the attic and see where water is coming onto my attic.
I don’t have $1000 to waste on your process and based on that charge doubt O could afford your repair cost
I told your representative all Of this and how to repair the leak but he insisted on using the camera
Excellent customer service and a fair, honest project assessment. I will definitely use Beltway Builders fit future projects.
I can't give a much better rating since they didn't get to do the project at all. I would say that they are professional and will provide the best services appointed to do.
well, the job has not been done or even scheduled. the estimate procedure was very good.
Based on experience pre-work, I like the range of services offered. Representative was very knowledgeable and accepting to changes in project.
Person who came for evaluation of project didn’t seem interested in or knowledgeable about the roof replacement job.
You didn't provide an estimate.
Complete lack of communication and responsiveness after the initial consultation.
I never received a formal written estimate and I felt they were priced high.
iT TOOK A WEEK TO GET MY RECEIPT AFTER I MADE THE DOWN PAYMENT. nEITHER DID I GET AN APPROIXMATE STARTING TIME FOR THE JOB.
Friendly
Over price for a tiny job I had my 15 year old do
On time, knowledgeable, professional and friendly.
I'm sorry, I felt you were overpriced. Thank you for your time.
Rep was 3 hours late although did call. Was in a hurry once here. Did not take any measurements. Gave me one option to pay $500 for a public adjuster. Our $500 deductible was already handled with the insurance company so wasn't about to fork over the $ just yet.
Dave Collins was rude and not accommodating. He was attempting to over talk me, as I was explaining my concerns. His customer service will prevent my family from doing business with Beltway Builders. He refused to offer the gift card as well. His broken promises as a representative will be reported. He also, seem very upset, ( turning red in the face) and becoming very short with answers, after we decided not to go with a $15-20k job.
Glenn and the service was great. The pricing is preventing me from moving forward at this time. I do understand the longer I wait, the higher the cost.
I never received a written estimate that I could forward to the condo board.
He was very professional.. Had great experience
Price
The representative that came to my home was rude and pushy. he made comments that made me feel uncomfortable with him. He was dishonest from the beginning so i am not interested with your company
Howard is a very honest and good ambassador for your company.
Explore the possibility of price negotiation.