based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi, yes - I have had 3 other estimates that were all well below th $48k that I was quoted as an estimate. I’m sorry but I had to go with another contractor
To start, the meeting times were quite mixed up with the company and afte rescheduling with me, they showed up a day earlier which almost conflicted with another appointment. Not that big of a deal but I asked for an estimate for my deck, which was supposed to be free. The salesperson never bothered to do measurements or anything for my deck and just through conversation with me realized that I was also getting my bathroom done by another company....he immediately tells me that there is a charge of $1450 to get an estimate draw up and get plans for the deck, then he went to TAKE MEASUREMENTS OF MY BATHROOM AND WROTE UP AN ESTIMATE!!! ??????
Very professional, punctual and knowledgeable about the problem.
Quite reactive - Pleasant to deal with - Reasonable - Present a knowledgeable understanding - Make great assumptions and ideas
Service call was courteous and professional, but after receiving 5 quotes this one was double the average quote
Prompt feedback
Not a problem with you guys, just not in the budget range for now.
Fast and efficient. I’m doing something else now.
I was advised that I would sent an estimate. Still haven’t received it.
Your representative was very knowledgeable and helpful. A friendly.
Person with whom you can communicate
with,.
The estimate was too high
Non specific presentation followed by the highest bid from 5 vendors.
Nothing to add at this time.
Quote exceeds what we have budgeted.
The pricing was way over the top. beltway Builder was charging $1,078 for painting two doors windows, and putting up three lights.
Another Handyman contractor only charged $400.
Yes, absolutely. You wanted to charge me $950 to repair the screen in a door. That is rapacious. THat's MAYBE a $200 job. I won't be back.
Professional, prompt response. Service visit was quick and easy to schedule. You Manager, Brian Roche was honest in his recommendations for solving my flooring concerns. Just can't afford the work at this time.
The sales person was very professional and friendly he explained everything to a T on how everything was going to go and how long it would take and I would definitely recommend you to anyone that I know if the are looking to replace they're fence.
Very professional estimate. Will have more to say after project is completed.
PM Brian is very professional and he answered all our questions andconcerns. Our concern is the company's reputation and online reviews are extreme and wide range; almost opposite of each other. Owner's past business history and track records need to be examined further.
Customer service
I have been asking for the estimate since last
Week and have not receive anything at this point, so I’m look else where
The estimate was double every other estimate I have received
So far I have had anything done waiting on estimate
The contractor had an attitude during the estimate.
I wish the rep had advised me to power wash my entire walkway and driveway. Now I have to pay for a second work order and they have a minimum so I'll use a different company.
It has been a week since I signed the contract but I still haven’t received a start date or door samples to choose from yet.
The customer service and the reputation and quality of Marvin windows
The service so far has been great. The price is just a little high
I decided on another company due to cost stated in estimate. Thank you for your time.
Tom Last name removed