based on 2252 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our salesperson came on time with all the appropriate information needed to do our job/
They came in and did exactly what I asked, but also informed me of different services that were available.
The estimate process was good and thorough, but the cost was just too high compared to others. Thanks for your time.
I was pressured into making an immediate appt. via a cold call, Once I was able to do some research on the company, I called an hour in advance to cancel the appt. (online ratings were terrible - less than 2 stars - and there were many complaints on file with the Better Business Bureau). Despite canceling, the estimator showed up anyway and didn't call to say he was on the way, as I was told on the phone he would do. He hadn't gotten the message from the receptionist/booker.
Pricing.
Estimated value was too high
Yes. I could get my whole townhouse power washed for the amount of money your estimate was for my very small patio and steps. $400 + is over kill. Scale back.
I’m still in process of getting other quotes. Also concerned about cold weather installation,, do to contraction with cold temps.
Thank you so much for your patisnce
he was very polite and he gave me a lot of insight. Thank you so much. I appreciate the quote.
Response
The quoted amount was not in my budget
Tony answered all my questions and proposed a fact-based solution at a reasonable price.
I had 1 bedroom door that needed to be fixed so that it would latch. It was a five minute job
& they wanted $350.00
I don not make money like that,
Beltway Builders it’s for the rich ,
inot the average or poor.
The representative came out - he was prompt and professional - to quote the job but the cost was too high for the work that needed to be done.
They never showed up.
No just went with another company thank you!
Called back and came when they were supposed to. Very professional.
The pricing for what want done is alittlt high
Deposit
No too expensive
The quality of the doors and windows being offered was very appealing. The sales representatives were also very helpful with explaining features and details of the windows.
Provider showed up outside scheduled window without notice.
Attempted to push new gutters for the whole home because ours were not "right" - ours were "improperly" sized yet with with all the gutter service we've had over the years and when the home was built and passed inspection this was never mentioned recommended. This was told as a "fact" and you were here to save me... I was spoken to as if there was some type of code violation... the price for cleaning was 2 - 3 times that of other bids with on explanation as to what "extra" you were offering.
Honestly, the whole felt like I was at a car dealership in the 1980's/1990's and I was being sold a car that recently had the odometer turned back... no thanks
Finding out that there is a 6 month wait for entry doors. It would have been nice to be warned of that fact when we were in the showroom before setting up an in home estimate and spending almost 2 hours with your associate in our home. To be honest we never would have made the appt.
Easy to work with and a company that we can trust to do the work right.
Your representative was helpful and knowledgeable but your prices are too high.
I've chosen another driveway company
Their appearance of professionalism.
Professionalism, expedience, thoroughness
He never quoted. He said he would talk to the President of the management group, I never heard from him
Sales Rep Joshua Donaldson was very helpful and even when we had a change order to make. Thanks for always being reliable.