based on 2281 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpful answers to project questions. Quick, comprehensive estimate. Friendly represenitive.
Your prices are ridiculous and you over charge customers. Yet I have used you 2 out of 3 times that I made contact with your company however, I probably will not use this company again. I don't like the way you do business.
You seem to have too much business: the quotation given by the estimator you sent to my home was ridiculously high.
I was very impressed with Mr. Bottiger. He was friendly and very professional. I liked how he came in and diagnosed the solution to my sun porch. When I told him I was not able to commit to signing a contract at that time, he did not press the matter. I would have no hesitation in recommending your company to my friends and neighbors.
Professional. One stop shopping.
You may call me to discuss a host of issues with the appointment yesterday.
I believe better communication on day of appts. would be beneficial just to let the client know the specialist is on the way. Lastly, possible benefit to onsite estimate aligning closely with actual expected cost.
Professionalism of DaVaughn. The time he took to explain the different products and options available to me as well as financing.
The project manager rep
Very knowledgeable and friendly
Dave Posner very thorough
Great product but toooooooo expensive.
Our sales rep said he would come out to our house the day after our virtual meeting to measure and possibly see if one of the other window companies could do a custom patio door for us and we still have yet to even hear from him. There has been no follow up at all and we were never contacted saying he was coming out to measure.
We were told we would receive an estimate by the end of day Wednesday, it is Sunday and we are still waiting. Not impressed with timeliness of service.
Price extremely high without offering comparables / workable alternatives.
Estimated quote was Outrageous!
E-mail quote has not been received.
Price was unrealistic
I just started the process of finding an exterior painter.
Over priced. Never called back.
Too expensive. More then we are prepared to spend
Above our budget.
I appreciate the promot and professional response to my inquiry.
I have already provided feedback verbally to the customer service representative. The salesman did not represent the company well. He did not understand the scope of my project. I have to keep correcting him. I do not feel he measured my property correctly. Also, it appeared that he had some health issues.
Job well done.
Your company provided the first estimate for our home project. Once we receive all of the estimates, we will compare and make our decision. Thank you.
Nothing was on target! Not impressed!!
Not really
Price
We absolutely loved the gentleman who came out to do the quote. He was very personable and knowledgeable, unfortunately we received a quote from another company for less than half the cost of your estimate. We appreciate you guys coming out.
The price was WAY higher than expected (and also from another quote I received).