based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When I contacted my salesperson to request information about how to order the window he did not respond. It’s been a week and I’m still waiting.
The estimator wasn't friendly, didn't measure anything and seemed to care less about what I was saying. And the price quoted is ridiculous.
We were never quite happy with the caulking job we received on our last install. And after finding a company that can install the J-channels (at a little extra cost), we decided that was the way to go. We did like our rep (Ryan) who did a great job.
Workmanship and quality of service.
smooth & informed process so far
Ryan hade a great presentation giving us all the variety of windows that Woodland had to offer.
Not sure if you mean evaluation of services or use of services. At this point in the process, we are still getting estimates for our work.
Your representative.
Cost too high
N/A
Very responsive and timely.
Smooth payment process
Beautiful products. Well made.
Very high price and turn around time. Placed and order for another type of Proviia door from another contractor on 6/3. The door is arriving 6/25. The quote I asked from your company was a little more than double from the contractor I ordered from. On a positive note your salesperson and showroom staff were professional. You have a nice showroom too.
Estimator was professional, friendly and efficient.
Products quoted are way out of our price range
No. I went with another company based upon reviews, price, and a relatives recommendation. I have no complaints at all about Woodland.
very thorough presentation and seemed to really care about product.
Great customer service
Customer service at the showrrom was outstanding. Very understanding and eager to help.
Person didn't show up at scheduled time and said I cancelled when I didn't.
No pressure sales and very helpful.
Love Phil and he’s honest and tells you what you need and don’t need (at the moment). The quality of the product stands for itself.
Appointment time for estimate was missed by just shy of 1 hour. Bad start, knowlegable guy but then I never got the estimate for which he came.
Next day promise, 2 days ago & never received.
Not giving a 0 score but a negative 2 is more what I would score this. Not use the company or the referral services….
professionalism
work not done correctly somethings need to be completed
I decided on a different brand of windows.
No, but we decided on a different company for our windows.
Everyone is super friendly, helpful and responsive.
Glen called well after the scheduled appointment time saying he was running late and wouldn't get to my house for at least another 45 minutes. I had to go out by that time. He said he would still come while I wasn't home. That was fine with me because he was looking at the roof outside anyway. I told him the dining room double window is where I had the leak. When I got home, there was a voice mail message from him asking me which window it was. I didn’t call him back because it was well after 5pm and I figured he was gone for the day. I never heard from him again. No call. No email. No estimate for a repair. Nothing.
Great support