based on 6972 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representative that came to my home was rude and pushy. he made comments that made me feel uncomfortable with him. He was dishonest from the beginning so i am not interested with your company
Howard is a very honest and good ambassador for your company.
I loved the great service and the final finish was very good...it was very friendly and kind. They did a great cleanup job.
I would definitely use them again and recommend their service.
First name removed Goodman
Appreciate the quick appointment when requested. Years in business is impressive.
I had someone come give me an estimate he said would send a email with quote never got it
Howard works hard to maintain good communications with us.
Pricing. Other companies doing the exact job were lower in price which the homeowners insurance would cover.
I really would have liked more information and a closer look at our foundation and slopping floor issue, rather than the focus becoming about paying $1,500 to get a kitchen designer out. Before even talking about kitchen renovation and paying for a designer, I would prefer to get an idea of what we could be in for with the sloping floor.
Both professionals with whom I spoke represented well. My only concern is my personal finances.
everything, people, service, prices!
The driveway will not be repaired or replaced at this time.
I can’t say anything about the products because the project has not begun yet. However the project manager was knowledgeable of my issues surrounding my deck and even made a call to Sherwin Williams about their paint and stain in which was put on my deck by another company 2-1/2 yrs ago and it looks terrible. I just hope that when your company do the project I will be satisfied with my deck and your workmanship.
THE PRICE WAS HIGHER THEN OTHER LIC. CONTRACTORS FOR THE SAME JOB.
Hours late to my home tied up my day.No ladder to assess the damage on the roof.Just poor over all period. Look like you all need new Managment no pride in your company.
I am awaiting a couple other proposals, won't make a decision before mid-next week.
It was a small job I needed help with. I wish the rep had told me up front the minimum amount. Then I would not have scheduled and waited around 21/2 hours for an estimate.
took care to keep everything protected while doing a precise job.
Efficiency
They do great work!!!!
The Project Manager was very courteous, professional and knowledgeable. I loved the speed at which l had the assessment or inspection visit. Finally, the price was within my budget.
Price
Your adjuster: Pat, has a great memory and is easy to communicate with.
Rep. DIDN'T go Up on ROOF to ASSESS issue. Took pictures from the ALLEY. Then Advised a COSTLY Test to "TRY" to "FIND" the PROBLEM.
I need to cut costs. If you would consider assembling my gazebo that would be great.
Sales person would arrive approx 1 hr outside given window. I had plans and said that his arriving that much later wouldn't work for me. He got an attitude but said someone would call to reschedule.
Someone called but spoke so fast we couldn't understand what they said.
Price was sky high. But Estimator was on-on-time and very responsvie.
the man was clear about everything I needed to know.I am hard of hearing.
Promptness, and honesty
The technician came an hour before the scheduled window of 1-2:30 with no call ahead of time. He didn’t leave any information (contact or cost details) and when I called the main office they said that a manager would call me back. I’m still waiting on that call. Based on this experience, I would not hire nor would I recommend this company to anyone.
Price