based on 2006 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price was $ 2200 lower with other provider using ProVia Aspect Windows and ProVia steel doors. Better fit for my budget.
See products in the showroom
First name removed showed up for an hour and a half quote and left 15 minutes later telling me he had an urgent job that required his attention. He asked if I would like to have another project manager come out to quote the other jobs I was interested in. I have not heard from him or the company since other than emails asking me about the quote he did in a hurry.
No longer interested. You fail to provide what I requested, an estate for the total cost
of building the concrete porch and the roof that will cover it. The $3000 upfront cost for securing a permit should be included in that total estimate cost.
He is very engaged person wonderful being great man who goes xtramile in helping people. He was very instrumental in the help he offered
I feel reassured when I receive communication from the owner of the company and when the Project Manager is easily accessible. Thank you for your care so far.
Customer service
too much money
Matt was very friendly and professional
Stop the verveys
I haven’t heard back from anyone on cost of work based on the needs shared when Glenn visited.
I received a proposal for $1200, did the job myself for $35.00
This is the 2nd time I have had your company come to give me an estimate for work to my home. Both estimates were so high I could not consider them. I had other bids and all were thousands under yours. I just want a deck power washed a painted. The house is large but I’m not a millionaire. And the estimator inquired about my investments like silver etc. none of his business and I knew right there I would never consider your company. I feel like you are taking advantage. This house could be a good advertisement for this job because it’s on a beautiful piece of property. In this economy and your prices I don’t know how you stay in business! Respectfully, Name removed
Project Manager Patricia came on time, measured our driveway area, and explained in detail the project and cost, excellent person.
Professional and quality Craftsmanship.
Timelyness and follow up
Men came over and assessed, but I never received my quote. Called weeks later, still never received the quote.
Although te work hasn't started yet, so far, I am extremely pleased with Howard's inter action. he has kept me in th eloop as to where we are with the status of our job. More to follow.
We had Jeff Fortuna sell as a patio door, picture window and double hung window back in 1995. How amazing as we just had him give us a new quote for a replacement patio door. Having a salesman still with a company after all those years speaks well of the company and how it treats its employees. And, the quote given was over $1000 less than a competitor. Quality is of installation in 1995 was fabulous. We are now replacing our aluminum siding and thought a new door would be a good idea. Glad to have Woodland and Jeff back.
I don’t know yet. Just getting started with you.
Matt Christopher has been patient and helpful. So far, arranging this project for my 83 yo mom couldn’t have gone smoother. If the work is as good as the customer care, I will certainly consider Beltway Builders for future projects at my home.
GREAT JOB
Sorry, I could not keep my appointment with you because of an emergency visit to the hospital that day. Please contact me again to make an appointment to look at the room I have that needs painting to give me an estimate. I need this room painted within the next two to three weeks.
Thanks,
Name removed
117 Cherry Valley Rd.
Reisterstown, MD 21136
Phone number removed
Unfortunately we are still waiting to approve a design for the sunroom. We will still have to wait on permits to be approved. We are anxious for a start date. Unfortunately too we are paying for something that hasn’t been started.
Mr. Glen was on time/punctual and solution given to solve water problem in basement.
I appreciated the serviceman coming out and reviewing my home needs. I was able to get a better quote from another company.
Friendly attitude and professionalism
Even though I asked three times, I couldn't get a response to my question
26 week lead time.
$1,200 to secure two small pieces of aluminum siding is ridiculous. I’d take my 69 year old body on that roof before I’d pay that amount of money for such a small job.