based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would never recommend beltway builders
I waited in my home from 1:00 pm to 4:00 pm. My appointment was for 1:00-2:30 pm. I called twice to determine if anyone was coming and left a message on the message machine. At 4:00 I got a call explaining that the employee had my appointment time wrong. He asked if he could come then. I was glad someone finally called so I could leave my condo and run crucial errands. I never wish to waste 3 hours of my time for a 15 minute estimate of cost to stretch my carpet. Time is money, so I expect no further contact from your company.
First name removed Smith
Continued to reach out after I cancelled appointment. Will not go with this company.
I still need quotes
We found your pricing to be very expensive as compared to other window and door companies. The same windows were quoted by another company and the price came in roughly $7,000 lower.
Secondly, your representative, Ryan Velky, simply did not seem very interested in working with us on a revised quote. We asked what options there might be - lower-priced windows, perhaps, or other approaches - and he offered nothing other than removing the painting.
Our impression is that you only want to work with builders and "big ticket" homeowners and you are not interested in our business. So, we lost interest in doing business with you.
Friendly on time
Josh was fantastic. Not too pushy, but informative, thorough and professional.
Polite worker and full of information.
Due to the expense we are delaying the project
Incomplete estimate, lack of communication
The guy who came out was great to interact with. Extremely friendly and listened to what I want and talked it out with me. Happy with my experience so far.
we went with another vendor
Pricing
Pricing is running $10,000 more than all of the other estimates
We were looking for a place to work with as we may look at window replacements as well at some point but certainly not with this pricing
We have found companies who employ their own team for installation, with great customer reviews, with quality products. That is the type of company we want to work with. Not at this price, however.
Phil is the best. Woodland is very professional and their attention to detail is unmatched.
I have to keep saying this job was cancelled at least 4 times. Phone calls emails.i said I would call when the job is back on also I requested a picture of person coming to my home before they're their. That they also have shoe covers
Your was very knowledgeable about the work that needed to be done.
You're eager to start a job for us.
punctual and straight forward
I enjoyed Howard he did a great job!
My service provider was extremely friendly and very informative with his diagnosis. It turned out that it was a minor tweak to fix which was easily done.
did not come at time schedled & did not call tom tell me.
Your salesman was late and I canceled because the same issue happened 4 years ago. Glenn didn't call until he was already late.
I had an appointment for Thursday between the hours of 2:30 and 4:00 the contractor called and said he was running late and could I wait a little longer I agreed to wait approximately 40 minutes later I called him ,he said he was in traffic so I asked him could he come the next day he said yes there was no specific time frame and he would call before coming ,I waited most of the day and never received a call so as of right now I'm very disappointed and not sure if I should use ur services
Paying the entire cost of the project
less $300 BEFORE any work is done (deposit & at start of start date due of total $1.3K) is unacceptable. Coupled with, there is no mention of a projected schedule timeline (e.g., work to comence within "x" days of deposit received or the duration of the project is "x" hours or days) in the contract...
Your pricing is competitive but your contracts T/C = too many red flags for me.
Thank you for the quote but I will not be using your services for reasons stated above.
So far, the people and process have been delightful. The prices seem fair.
Prompt response. Quality of work
Price
Timelyness and professionalism.

Easy to work with. Delivering excellent and detail oriented work.