based on 7356 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too expensive. Can’t do any custom work.
the plumber not having a tarp or a wet vacuum and spilling toilet water on my floor.
The quote was absolutely ridiculous.
Always look forward to getting prop service
The estimates I received are very high in comparison to the work requested.
Send instructions on how to get a permit and possible work estimate.
You were very prompt with your estimate. I am still reviewi g the others and will get back to you shortly.
Your estimator was very professional and kind and gave me all of my options.
Still getting estimates
Can’t get them completed and stay within the 7 day discount period
For a 3% off amount , can this be extended?
Too expensive
PRICE WAS TO HIGH AND THE MAN TOOK TO LONG TRYING TO EXPLAIN WHAT HE WAS GOING TO DO.
Simply keep in touch regarding the scheduling of the project services requested, thanks!
They do great work
When I search for a service online, your company contacts me when I have not asked to be contacted. Your rep appears at my house offering an unrelated service and is unqualified to evaluate the service I am interested in.
Not now
How quickly you respond
The encounter was professional and timely.
Prices. Closet not attainable.
a real respons e is to early to tell, no work started, I have just issued deposit. I will follow up after completion of work. The conversation has been positive with Sale person Mr. Bruce and management Mr. Marty.
First name removed
So far, I've been pleased with the quick response in accordance with me insurance claim and professionalism, but I'm still waiting for the insurance claim work to be resolved. Thanks !
I need to see contract for flushing.
All that was done so far was an inspection of the areas needing work and a quote to do the work.
The estimator was very knowledgeable and provided a good, detailed quote.
Tex is great!
Your estimate was significantly higher than others received
Replacement windows in a condo building are pricey. Those of us living in buildings are locked in to a particular window without choices.
Every time I needed them, they had very convenient days, and times. The work was done right the first time.
The estimate was fast and the entire experience was pleasant.
You would not take the job.you told me on the phone you would.
Everything! They explain the whole process, fair pricing & check all the boxes
My initial appointment was great. Dave arrived early and we went thru everything that needed to be done and made a decision to move forward. Today Artic Plumbing came out. They provided me with an estimated time frame between 8am and 12pm. They did Not call to provide an update. When we called them at 9am they said I was the 2nd appointment of the day and they would arrive after 10am.
They did not call and provide an update and they did not arrive until after 2pm.
I need a contractor to show up within the window that they say. My hot water heater was installed but they did not have my water alarm to signal leaks that I was supposed to have.