based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was informed that the project manager would get in touch with me about the scheduling of the work that we discussed and I did not hear from him or anyone going on three days after I was informed that I would know something regarding the work to my home. I made a cash deposit.
The guy who came out was beyond fantastic! I didn’t feel like he was a salesman, but he educated us about the company and the products. He didn’t pressure us at the end at all like most do, and I really appreciated that the most!
The landscaping estimate was about three times higher than that from a known competitor.
Price was much much higher than expected.
So far the service has been good and I’m excited for you guys to do the work
Joe, who was sent to do the eval thought I wanted the "wood" floor refurbished. He said to the renters that it was at least 10 years old and recommended resurfacing (shaving it down) and applying several coats of polyurethane to the tune of $4000 plus. It is an engineered baboo which is not even 2 years old! When he found out what I wanted, he got very grumpy and disagreeable and said he couldn't help and that I should speak with Stacy. We all think he's very hard of hearing. Maybe he's not the best person to interact with potential clients.
I reached out to Stacy, whom I had spoken with the night before because no one showed up to our appointment. He was very apologetic, courteous and professional. I explained again that I wanted to have the floor repaired as it was new but had soft spots. I got an email back explaining what might be done. I responded and asked for an estimate but have not heard back. It's been 3 days.
If they can't do it, I can understand. I would just like to ask for respect in an answer.
I have not heard from Dave Friia on cost and details of porch/tree removal. My phone # isPhone number removed475
Great communication. On time for appointment. Listened to my concerns.
Professionalism, that you always come out to quote. That ultimately, your estimates are consistent with other service providers.
Your knowledgeable and professional representative
Beltway Builders will tell you exactly what it takes to repair or replace your problems. Additionally, Beltway Builders will provide options to best fit your budget. I was more than pleased with the work they provided. Any concerns or issues you may have is immediately addressed.
The original estimate arrived without a price. The estimator resent. Same problem.
The verbal price was about 50% than three other companies I have bids from.
Very knowledgeable and helpful. Felt like I was in good hands
Estimate was double others- way out of range
Your sales representative, Tony was professional, friendly and efficient. He was able to give us an estimate and detailed information on what work to be done. The cost of the project is higher than we anticipated but I liked the confidence Tony projected. He left us feeling like his crew could complete the job to our satisfaction.
The people I dealt with were attentive to all my questions
Salesman did a poor job communicating the product details compared to others we had met with. Although your windows were essentially in line price wise, it would have been difficult to make decision based upon their interaction.
So far they seemed to be clearly focused to our needs and have acted quickly to resolve our issue
Estimate was twice the cost of a competitive bid.
So far I have been happy with your attention. Get back to me once I have the windows.
This is much more than we are willing to pay.
Thank you for coming out.
Too expensive.
The price is a bit steep for what we were looking for
You have yet to send me a estimate.
Too expansive
Not enough product selection
Not enough choices
Salesman was genuine and knowledgeable. We enjoyed his presentation and his thoroughness. His non pushy salesman is exactly what we wanted. We dreaded getting a quote bc of previous pushy salespeople in your industry.
Service request to repaint door repeatedly ignored. Poor communication between Woodland and Woodland’s repair contractor.
Three days from estimate visit to receipt of proposal makes me question timeliness.
LOOKING FOR A FAVORABLE EXPERIENCE ON UPCOMMING ROOFING JOB
Responsive to every call we have made to them.