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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet look refreshed
Thomas was prompt and professional. He worked to remove pet stains and high traffic area stains in our carpet. He did a great job.
Carpet came very clean technician very professional polite
Everyone is super nice and do a super job. The guy that did our floors on Wednesday 11/22/23 did a great job and was very helpful when explaining how and what he was doing.
Provides a window in which customer may plan around. Tough, scary stain on brand new carpet was removed with their spot treatment. Thrilled and relieved with great results achieved!
Technician smelled of cigarettes which doesn’t make you feel “clean” and hardwoods weren’t as cleaned as I’d hoped. Feel like he didn’t move the trash can or really focus on spots between boards.
He did a really great w
Your workers are very polite and do an excellent job. Chad was great!
The personnel are friendly and efficient. My carpet looks great when they are finished.
Chad did a great job.
Kenny did such a great job on some very challenging furniture. We are very pleased.
Service is easy to schedule, and communication is top notch from start to finish. Our couch looks brand new after cleaning!
Technician arrived promptly and fully explained available services. Pricing was comparable to other bids.
Chad Sharp did an amazing job. The prices quoted did not match up to price charged. There seems to be hidden fees, and increased room sizes. This is the 2nd time that I’ve used them and both times the special offer and what I was charged was a $100 difference. I think the website is misleading
Easy scheduling, prompt, professional and thorough technicians. Derek was great.
the carpet came clean and no residue left . technician was efficient and courteous.
Chad was very knowledgeable, friendly, and did a fantastic job! The carpets look fantastic and we would gladly have him work on our cleaning needs again the next time we book with Zerorez. We plan to book services for more rooms in the very near future!
Like the way the carpet is so clean,- all the spots gone!
Our representative was very friendly and thorough. We felt the carpet cleaning was effective and would use this service again.
Service on time , results were very good
Fast, efficient, very clean, thorough. Great staff. Carpets always dry quickly.
Our technician Joe was Amazing. He was informative, kind and paid attention to detail. Because of Joe’ s customer service and representation of Zerorez I plan to get our carpet cleaned every 6 months or annually.
How great my carpet and tile look after being cleaned!
Very dependable and quality work!
Out Tech was AMAZING!! The carpet came our looking great. He spent a great deal of time esp. on the stains. I would recommend him to anyone!!
Carpets clean no sticky residue no chemical smells
No leftover residue that quickly attracts dirt
Prompt and courteous service, and the job well done. Thank you.
Nice employee and explained my options.
Carpet is always cleaned to my standards