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based on 18445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Low water usage. Dries quickly.
Professional, thorough service and helpful service technicians
It seems that spots that have been cleaned by ZeroRez do not come back as quickly as those cleaned by other carpet cleaners.
I have ZeroRez clean our business carpets 2x per year. The folks are always super friendly and accommodating.
The pricing is not transparent or consistent. I paid $100 more due to pet stains. It would have been $300 more for the pet stains to be extracted it double the bill. I got carpet protection the first trip and it did not help much.
You get a deep, through cleaning. The service man, Jacob, was very nice and did a great job.
He was protective of my furniture.
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The technician was excellent.
Very good & informative about carpet.
Everything😀
It was done quickly and efficiently
Jacob was very polite and informative. He did an excellent job cleaning our very dirty basement carpet and did it at the estimated pricing. I would highly recommend Zerorez.
Chad and Donavan came to clean ducts for us and they did a professional job. We are satisfied with their work.
Brandon was great!
We were very happy with both the final results (super clean carpets, ventilation ducts and dryer vent) and the thorough, efficient and incredibly professional service we received from Joe. We could not be happier.
Our technician Chad Sharp was very thorough and courteous. Our carpet looks and feels so much cleaner!
loved the finished job! my technician was great and took his time and was very knowledgeable
As usual, awesome job! Tech was very nice. Only critique would be the call center phone system is frustrating. The tech was held over at another job for a bit and I called there number multiple times and they kept dropping the call. I never did get through to the call center, the driver finally called.
On time service. Very pleasant, knowledgeable staff and excellent results
Fast and friendly service!
Professional and efficient
Great service, professional and nice to work with.
I appreciate your willingness to come back out to correct the first job that was not very well done.
The technician was great!!
Joe did an amazing job! He was polite and professional. He got stains out and moved quietly through the house.
Easy scheduling
Nathan did a fabulous job....very polite and thorough !
Very polite individuals who do your service. They do a good job and keep to the time frame that they say. Price is ok, could be better.
Clean
Thanks
I like the concept of no chemical residue cleaning