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based on 18445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your Technician was through and professional. He did an excellent job; the carpets looked terrific!
The technicians are always nice and professional. They give you plenty of notification that they are en route to your home and they do a nice job of cleaning your carpets and your upholstery.
Very pleased with the service.
I’ve never had anything other than super professional people who go the extra mile.
Donovan did an outstanding job. The carpet was really clean and dried quickly.
Great service and communication! Our floors look great!
Arrived on time. Technicians very professional, courteous and efficient. Carpets cleaned up beautifully!
We had the best tech ever! Reese (sp?) did a great job and this is our 2nd service from Zerorez. We highly recommend Zerorez.
Efficiency in the work and knowledgeable of the operations. Assistance from a team associate was helpful for the tech to complete the services needed and met all expectations.
I was impressed with ZeroRez’s communication, price, and quality of work. Chad Sharp took great care while in my home and was extremely professional. He was sensitive to our two cats which showed the he and ZeroRez are top notch. Looking forward to our next experience!
HE TRIED VERY HARD TO REMOVE STAINS
SOME JUST CAN NOT BE REMOVED
Always safe for pets. Always on time. Always professional
Professional service, on time, no mess, quick drying
Every person that's ever been out to clean carpet, HVAC registers, dryer vent, etc. have been wonderful! Friendly, helpful, and I always leave feeling they were helpful with suggestions without "hard-selling" me. And I'm a salesperson for a living - so that means a lot!
Pam Bales
Service was excellent and finished in a timely manner. The service tech was very knowledgeable.
Zero Rez did a good job. Donovan was the tech and did a nice job and explained in detail the process.
Professional staff and excellent service. Joe was very helpful in providing recommendations to improve my carpet
Every time I have ZeroRez clean my carpets, it confirms that I will only have them in the future! My technician was very diligent, careful, and informative, He worked very hard on areas that needed special attention-didn’t take any shortcuts! I honestly think he was the best technician I have had since I’ve been using ZeroRez!!
This was the worst cleaning I've had from you. The 3 previous times were satisfactory. This guy was quick and just didn't do a good job.
Gentleman was knowledgeable and professional. Someone spilled a coke on carpet later in the day, and it easily wiped away.
Easy to make appointments, service is quick, friendly service.
The service technician was very prompt and professional. He had our previous cleaning date and services and was able to offer additional services based on our previous preferences. He did a wonderful job!
Our tech was amazing! He did wonders with our carpet that we thought needed torn out! I highly recommend zero rez!
All around great. The gentleman who was sent to do the work was friendly and respectful. We had almost our entire house cleaned and the carpet turned out great. Took about 6 hours to dry, which was in line with what we were told in the beginning. Cost wasn't bad either with the current promotion. Would recommend.
The serviceman (Reece) was very friendly and kind. He also respected my property by taking great care during the cleaning. Your cleaning process is terrific! The carpet looks and feels great.
It was cold and the front door was left wide open for quite a bit of time. The technician stripped our screws from our main duct with a drill bit that was old and should have been thrown away and put the vent cover on upside down. Lastly he didn’t apply the coupon and I had to ask him to update the bill.
Clean. Environmentally friendly, not toxic for my family
Great service On time always nice service people and the carpets look great Thank you for a great service
I had an excellent experience with this company. Chad Sharp provided outstanding customer service, ensuring I understood the process and then quickly did a thorough and efficient cleaning of the carpet. I appreciated Chad’s professionalism and attention to detail. Highly recommended!
The tech was fantastic, price was affordable and the service was done timely and quickly! Will definitely be recommending to others and will be a returning customer!