Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 4, 2023 — Rated 10 out of 10 by K.N. Zerorez Indianapolis
What do you like about our products and services?

Affordable, fast, professional

Report a concern   December 3, 2023 — Rated 8 out of 10 by J.B. Zerorez Indianapolis
What could we do to improve?

I thought you did a great job; a few minor details were overlooked. The bottom shirt on the sofa and loveseat didn't lay as flat as they should have. But overall, nice job.

Report a concern   December 3, 2023 — Rated 8 out of 10 by C.F. Zerorez Indianapolis
What could we do to improve?

Did nice job. As an elderly senior, moving furniture would be a great asset. Very difficult for me to move.
Thanks

Report a concern   December 3, 2023 — Rated 10 out of 10 by Denise Reaves Zerorez Indianapolis
What do you like about our products and services?

Yes

Report a concern   December 3, 2023 — Rated 10 out of 10 by F.D. Zerorez Indianapolis
What do you like about our products and services?

Quick easy to schedule

Report a concern   December 3, 2023 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Very professional and courteous service men, my carpets always come out looking new again!

Report a concern   December 2, 2023 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Your staff is extremely good and your company has a very professional experienced staff working for you. I'm very pleased with the way my carpets turned out and how he showed up before his appointment and explained the process completely.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Jeanette Holeva Zerorez Indianapolis
What do you like about our products and services?

Nathan, the technician who cleaned my carpets, was very friendly, courteous, and professional. He answered all my questions and did an excellent job of cleaning. I also liked the fact that I did not have to vacuum the rugs before moving the furniture back because the cleaning solution that is used doesn't leave any residue.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Todd Johnson Zerorez Indianapolis
What do you like about our products and services?

Very professional. Great work!

Report a concern   December 2, 2023 — Rated 10 out of 10 by Robin Burns Zerorez Indianapolis
What do you like about our products and services?

Chad did a GREAT job explaining the process..took his time and was through! My carpet looks so much better!!!

Report a concern   December 2, 2023 — Rated 10 out of 10 by Pete Heles Zerorez Indianapolis
What do you like about our products and services?

Chad Sharp was very good and his work was excellent. Would request him again.

Report a concern   December 2, 2023 — Rated 9 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

Customer service. Called after the scheduled cleaning because it left streaks in our Berber carpet. They rescheduled a cleaning for the next week and now carpet is nice and clean.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Casey Taylor Zerorez Indianapolis
What do you like about our products and services?

Super efficient! Got the job done gave me information about the service i was receiving!

Report a concern   December 2, 2023 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

Good job

Report a concern   December 1, 2023 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Quick turn around time and the rug was completely clean. It looks brand new again.

Report a concern   December 1, 2023 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Good job. Employee helpful and explained everything.

Report a concern   December 1, 2023 — Rated 10 out of 10 by Linda Tate Zerorez Indianapolis
What do you like about our products and services?

Read myGoogle response.

Report a concern   December 1, 2023 — Rated 8 out of 10 by K.E. Zerorez Indianapolis
What could we do to improve?

Due to a equipment failure, the cleaning took a lot longer.

Report a concern   December 1, 2023 — Rated 10 out of 10 by Denise Hagerty Zerorez Indianapolis
What do you like about our products and services?

Service tech, Wes professional and informative. Did an excellent job on my furniture and carpet. He was able to remove the stains on the carpet. Happy customer here.

Report a concern   December 1, 2023 — Rated 10 out of 10 by Tiffany Parks Zerorez Indianapolis
What do you like about our products and services?

Prompt, friendly and efficient! love zero rez service

Report a concern   December 1, 2023 — Rated 10 out of 10 by Linda Tuttle Zerorez Indianapolis
What do you like about our products and services?

Matt Fischer, was great. We did not have the same problem as last time, Yea I will call
and schedule another appointment. I wish the problem that we had last time would been
handle differently, Maybe someone should have offered to comre out to check how wwet our carpet was.

Thank You
Linda Tuttle
Phone number removed

Again please let Matt know that we very happy with him.

Report a concern   November 30, 2023 — Rated 10 out of 10 by S.C. Zerorez Indianapolis
What do you like about our products and services?

Carpets dry within a few hours

Report a concern   November 30, 2023 — Rated 10 out of 10 by L.J. Zerorez Indianapolis
What do you like about our products and services?

Great job and very professional

Report a concern   November 30, 2023 — Rated 9 out of 10 by R.C. Zerorez Indianapolis
What do you like about our products and services?

Effective cleaning. Courteous technician. On time appointment.

Report a concern   November 30, 2023 — Rated 10 out of 10 by Dan Uhrig Zerorez Indianapolis
What do you like about our products and services?

Kenny did a great job on our 3 rooms, he provided some suggestions on additional services but no high pressure to add any of them. Did agree to the pet protection in one room, made a big difference.

Report a concern   November 30, 2023 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Great experience!

Report a concern   November 29, 2023 — Rated 10 out of 10 by P.B. Zerorez Indianapolis
What do you like about our products and services?

I appreciated that Zerorez told you upfront what the cost of their services are. Our service technician, Chad Sharp, was knowledgeable, personable, prompt, professional and efficient. He explained every step of the cleaning process for our carpet and also all of the other services Zerorez offered. We will definitely request him for future services. We were amazed with the extractor process in pulling additional dog hair from our carpet after we had just vacuumed. When the cleaning was completed, all of our carpet areas looked unbelievably refreshed and clean.

Report a concern   November 29, 2023 — Rated 10 out of 10 by M.A.M. Zerorez Indianapolis
What do you like about our products and services?

Timely service. Personable courteous staff. Job well done

Report a concern   November 29, 2023 — Rated 8 out of 10 by D.G. Zerorez Indianapolis
What could we do to improve?

Advertising deal price then adding a required service charge at checkout should be in advertising

Report a concern   November 29, 2023 — Rated 10 out of 10 by Andrew Prince Zerorez Indianapolis
What do you like about our products and services?

The gentleman that provided the service at our home was very good! He was very thorough and professional! I hope he cleans our carpets the next time we reach out to Zerorez


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