- Phone: 317-388-5141
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based on 18445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Employee didn’t listen to me and kept telling me “I’ve been doing this for years.”
the price was high for what i received. i wasn't able to apply the discount because stairs don't count as a room. the carpet doesn't appear to be much better than before the cleaning but im sure it is.
Very good company and service
The carpet looks much better and the technician was very prompt and professional.
First day scrapped my wall at the corner. Next day sprayed my shower grout so hard it chipped away my grout. House is only a year old so grout great.
Great product,Great employees.The tech that came to my house was very thorough,good knowledge of his job.
Tech Chad was great. Very happy with results.
This was the best carpet cleaning experience we've ever had.
Technician was super and did a great job. Excellent service!
Excellent and quick work. And there is no smell.
Chad Sharp walked me through what he was going to do. He was done with three bedrooms and a bathroom floor in under an hour. About that bathroom floor. There was a stain I could not get out. It looks brand new now.
Service from the technician was great! So far I'm pleased with the results after a couple of days. My only beef was pricing and service cost not explained/quoted correctly on the phone. I was told I would be billed by the gallon for special pet treatment when in fact the service is charged by the sq foot. A $500 quote turned into an $750+ bill. Get your quotes and communication right Zerorez. It's hard to trust you when your own reps don't know what you're going to charge me.
Professionalism of Joe the technician and how clean the carpeting appears.
Joe was great! He made our very old carpet look so much better than I thought it would. We definitely would use zerorez in future, and would ask for Joe.
Thanks
Prompt and efficient service
They don't leave water on the floor
Easy
no chemicals, no smells lingering after. very nice service!
Promptness and a friendly service
Affordable, fast, professional
I thought you did a great job; a few minor details were overlooked. The bottom shirt on the sofa and loveseat didn't lay as flat as they should have. But overall, nice job.
Did nice job. As an elderly senior, moving furniture would be a great asset. Very difficult for me to move.
Thanks
Yes
Quick easy to schedule
Very professional and courteous service men, my carpets always come out looking new again!
Your staff is extremely good and your company has a very professional experienced staff working for you. I'm very pleased with the way my carpets turned out and how he showed up before his appointment and explained the process completely.
Nathan, the technician who cleaned my carpets, was very friendly, courteous, and professional. He answered all my questions and did an excellent job of cleaning. I also liked the fact that I did not have to vacuum the rugs before moving the furniture back because the cleaning solution that is used doesn't leave any residue.
Very professional. Great work!
Chad did a GREAT job explaining the process..took his time and was through! My carpet looks so much better!!!
Chad Sharp was very good and his work was excellent. Would request him again.
My carpet is streaky now. I’ve never had this happen with other companies and have my carpets cleaned annually. Disappointed.