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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reese did a fantastic job explaining things to me and his service was terrific.
Courtesy prompt staff. Offer additional services but not pushy. Service was great on our chairs and rugs
We had our carpet cleaned and Kenny did an excellent job cleaning it. considering it is an old carpet. Thanks
very good, job well done
Crew was professional and did great work! Thomas checked to make sure everything was taken care of and answered all of my questions!
This cleaning did not remove the dirt like the last cleaning.
Reese and his team were professional and offered to come early which I was prepard for. They were comunicative and told me everthing they would be doing. And as always they did an excellent job. I enjoy having people working in my home as much as they enjoy doing their work. It's a pleasure working with people who take proide in doing a good job. Thank you!
I think too much water was used and as a result my carpet was damp longer than it should’ve been. I chose zerorez was specifically because I’d heard the exact opposite (that you don’t use as much water as your competitors).
I am happy that immediate action was taken to resolve the situation but disappointed that it happened in the first place.
I was very happy with the results of the cleaning of my carpets and furniture.
Awesome sauce
As I told a representative yesterday, We were very impressed with Jake. He was very professional,informative and an asset to your company.We would recommend Zerorez to anybody. We are very pleased with our service.
Used Zerorez several times and usually not an issue. Had a scheduling challenge to work around that I wasn’t thrilled about, but when the job was done, it was as good as always.
Lack of chemicals
Easy to schedule. Arrived on time. Completed job in a timely manner
Great service. Techs were very friendly and kind
Always prompt , courteous and very well priced for the service!
My carpet looked great.
All aspects of having our carpets cleaned went great....scheduling, communication, the cleaning, payment processing and the knowledge and friendliness of the technician.
Always do professional work.
Worke was very helpful and worked hard to clean the carpets. Great job.
Technicians were knowledgeable and respectful
The technician was friendly, helpful and prompt. He was very knowledgeable and answered all my questions. His customer service was exceptional!
Carpets don’t stay wet long and are clean
Technicians did a fantastic job. Very professional. Explained everything. Carpets look great!
Thomas and Chad took care of our rugs. TH\hey did a great job. They were courteous, professional and friendly.
Everything looks great. Technician Jacob was great too. Will definitely use them again in the future
Professional and great service
Service was excellent, techs were very professional and careful. Loved the freshness of the carpets, quick drying time.
Good cleaning and great people
I have had you clean my carpets for several years you always do a great job.