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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was wonderful professional with fast friendly service
Didn’t clean my carpet right the first time. Then you had the audacity to charge me when you came back. You should be ashamed of yourselves. Andy the local “manager” has no clue about customer service. Even his worker was saying what a joke he is. I wouldn’t let him run my Bowling alley. Awful. I will criticize your company as much as possible. I have opened a case with the BBB. And considering small claims court. For the return trip and loss is work time because of your poor business practices! I never signed a waiver the 1st appointment. Your tech said so! Merry Christmas!!
Stains not removed from the carpet and there were water spots that appeared the next day from the carpet cleaner that were not previously there.
Chad did an outstanding job! Thank you!
It is fast and easy, dries quickly and every service tech I have had out here has been very friendly and professional. The last tech, Chad, was great!
Great service
easy to work with, less expensive than other companies
Great service and carpet cleaning crew
To be honest, I love the idea of your products not leaving a residue, but I’m no chemist. What separates you from the pack is your unwavering commitment to your employees it shows again and again a thoughtful, meticulous, professional, work ethic. Whatever the culture you are creating for your employees is…Kudos!!! it’s working and so are they… hard! Great job we will recommend you again and again, and again!
Matt was excellent and professional in applying the Zerorez products.
My carpet is streaky now. I’ve never had this happen with other companies and have my carpets cleaned annually. Disappointed.
Employee didn’t listen to me and kept telling me “I’ve been doing this for years.”
the price was high for what i received. i wasn't able to apply the discount because stairs don't count as a room. the carpet doesn't appear to be much better than before the cleaning but im sure it is.
Very good company and service
The carpet looks much better and the technician was very prompt and professional.
First day scrapped my wall at the corner. Next day sprayed my shower grout so hard it chipped away my grout. House is only a year old so grout great.
Great product,Great employees.The tech that came to my house was very thorough,good knowledge of his job.
Tech Chad was great. Very happy with results.
This was the best carpet cleaning experience we've ever had.
Technician was super and did a great job. Excellent service!
Excellent and quick work. And there is no smell.
Chad Sharp walked me through what he was going to do. He was done with three bedrooms and a bathroom floor in under an hour. About that bathroom floor. There was a stain I could not get out. It looks brand new now.
Service from the technician was great! So far I'm pleased with the results after a couple of days. My only beef was pricing and service cost not explained/quoted correctly on the phone. I was told I would be billed by the gallon for special pet treatment when in fact the service is charged by the sq foot. A $500 quote turned into an $750+ bill. Get your quotes and communication right Zerorez. It's hard to trust you when your own reps don't know what you're going to charge me.
Professionalism of Joe the technician and how clean the carpeting appears.
Joe was great! He made our very old carpet look so much better than I thought it would. We definitely would use zerorez in future, and would ask for Joe.
Thanks
Prompt and efficient service
They don't leave water on the floor
Easy
no chemicals, no smells lingering after. very nice service!
Promptness and a friendly service

Reasonable prices
Always work has been completely with care
Get stains out
Workers are polite, friendly, professional
Kenny did a great job.