Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2024 — Rated 9 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

The cleanliness of my carpets after cleaning.

Report a concern   March 23, 2024 — Rated 10 out of 10 by Rosie Zatkulak Zerorez Indianapolis
What do you like about our products and services?

Ease of reporting a stain that reappeared the next day and quick rescheduling at no charge.

Professional service tech.

Report a concern   March 23, 2024 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

Professional technician

Report a concern   March 23, 2024 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Easy scheduling, quality service

Report a concern   March 23, 2024 — Rated 10 out of 10 by Maryann Mcqueen Zerorez Indianapolis
What do you like about our products and services?

Loved the guy who came and cleaned, Brandon!

Report a concern   March 23, 2024 — Rated 5 out of 10 by M.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We specifically called to have the vomit smell removed from our daughter’s room. After 24 hours the smell is back. It’s not as strong but still very noticeable.

Report a concern   March 22, 2024 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Fast and friendly service. There was an issue with spots left on the carpet I noticed after they left. I called the next day and they came back and fixed it with no hassle, so great customer service.

Report a concern   March 22, 2024 — Rated 10 out of 10 by P.B. Zerorez Indianapolis
What do you like about our products and services?

Carpet cleaning: timely arrival, efficient service, it works!

Report a concern   March 22, 2024 — Rated 5 out of 10 by T.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I paid 170 to get carpets cleaned and the one room the needed help looks worse than what it did before I got them cleaned. It had some stains from my carpet cleaner and I think if I would have got a new carpet cleaner , they would have came out better!

Report a concern   March 21, 2024 — Rated 10 out of 10 by K.F. Zerorez Indianapolis
What do you like about our products and services?

Derrick did an amazing job. He was professional, very knowledgeable, had good suggestions and nice. He explained and showed me the whole process. My carpet looks amazing. Zerorez has great sales too so the prices were very reasonable and fair. Request Derrick for your next carpet clean.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Kristyn Mason Zerorez Indianapolis
What do you like about our products and services?

Absolutely wonderful!

Report a concern   March 21, 2024 — Rated 5 out of 10 by J.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Still some spots visible that were not deeply ingrained to begin with. Still dark in hallway traffic patterns.
Your employee was by himself and in and out in less than an hour. We've used you several times and i don't remember the cleaning service ever being that brief. Maybe it was because he was close to an
hour late for our appointment and he was rushing to get to another job.

Report a concern   March 21, 2024 — Rated 10 out of 10 by E.H. Zerorez Indianapolis
What do you like about our products and services?

Thank you to Jake for a great job.

Report a concern   March 20, 2024 — Rated 8 out of 10 by S.R. Zerorez Indianapolis
What could we do to improve?

You all were punctual, professional, and very thorough in the cleaning. Only thing we noticed was that the baseboards were nicked in several areas where paint was taken off. We had to take our trim paint and touch up our baseboards in the basement. Other than that, fantastic job!

Report a concern   March 20, 2024 — Rated 10 out of 10 by Kayla Stump Zerorez Indianapolis
What do you like about our products and services?

I've used zerores on 3 different occasions now. The staff continues to be friendly and helpful-no matter who I engage with. Each time, they have stayed in communication and are prompt in arrival. The carpet is so fresh after they leave. My only wish is for a quick-dry top coat option. Haha

Report a concern   March 20, 2024 — Rated 10 out of 10 by Jay Penner Zerorez Indianapolis
What do you like about our products and services?

Mathew was professional and did a great job of cleaning the carpet.

Report a concern   March 20, 2024 — Rated 10 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

Great service 2nd time and I'll definitely hire you guys again.

Report a concern   March 20, 2024 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Everything was great

Report a concern   March 20, 2024 — Rated 10 out of 10 by D.J. Zerorez Indianapolis
What do you like about our products and services?

It didn't take long

Report a concern   March 19, 2024 — Rated 10 out of 10 by H.P. Zerorez Indianapolis
What do you like about our products and services?

Derek was very helpful and explained everything that he would be doing to clean the carpets and told me what to do afterwards, so that the carpet would dry thoroughly. I like the fact that the carpet is so fresh and clean after this service.

Report a concern   March 19, 2024 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

You guys get stains out that I thought were absolutely hopeless! Thanks!

Report a concern   March 19, 2024 — Rated 8 out of 10 by R.A. Zerorez Indianapolis
What could we do to improve?

I made the appointment for 3/16 but the appointment accidentally got cancelled and they couldn't fit us back in until 3/18 so we are behind schedule they did give us a big discount which was amazing but still set us back 2 days in our move.

Report a concern   March 19, 2024 — Rated 10 out of 10 by Kirsten Petras Zerorez Indianapolis
What do you like about our products and services?

The tech I had was wonderful. Courteous and worked hard and our carpets look great.

Report a concern   March 19, 2024 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

It worked very well.

Report a concern   March 19, 2024 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

I like everything about Zero Rez, they r considered about how they handle ur furniture, they cleaned the carpet so well u can see they did some cleaning. Very polite they are. They don’t waste their time talking to each other, they take care of the business at hand. I highly recommend them to you.

Report a concern   March 19, 2024 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Very professional and thorough. Service level is top notch.

Report a concern   March 19, 2024 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Drys quickly. Does a good job

Report a concern   March 18, 2024 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Cole was efficient and respectful.
The work was done thoroughly.
The carpets and tile definitely look much better!

Report a concern   March 18, 2024 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

Carpet looked great after the cleaning. Tech was very informative and nice. Will definitely use again.

Report a concern   March 18, 2024 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

What I like most about Zerorez is they have a variety of services to choose from, the carpet drying is faster than most methods and the customer service is pretty good.


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