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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet feels crunchy now for some reason.
My service tech was knowledgeable and very thorough. The process was simple and the carpets look nice.
Nice clean carpet! Joe was great, professional, quick and courteous
Chad was excellent! Very knowledgeable and did a very thorough job!
Our technician was great, friendly, and quick. He made our carpets look 100x better than before he arrived; however, I did have to spot clean-several areas after the carpet dried that hadn't been cleaned by the machine. Those areas are difficult to notice when the carpet is wet. In the end, the result was about the same as when I clean my carpets myself. I was hoping for a deeper clean, but I understand that my expectations might have been too high. Overall, the carpets are much cleaner than before.
Knowledge, efficient and friendly technician. Great work on our carpets to clean them well.
Kenny did a great job explaining what he would be doing as well as offering additional protection. I highly recommend Zerorez.
My cleaner was great.
Very thorough cleaning- I was surprised at how detailed couch cleaning is. Looks great and best of all clean yay
The associate who came out was very friendly and timely. He explained everything he would be doing and explained what I needed to do to maintain the clean couch afterward.
I liked that they showed up on time (after an all to double check) and got right to work. They were very quick.
Happy with the service and the outcome.
Chad did a very good job and was helpful
Cleaning was very thorough and technician was extremely knowledgeable. I felt confident in the service and the cleaning.
I love the ease of booking an appointment online and how friendly each of the team members have been when conducting the service at my home.
Our rep did a fantastic job! It was his first commercial cleaning, but did a great job!! I forget his name though, and I want to make sure he gets recognition. It was for Wood Wind Golf Club on 12.14.23.
Carpets are stain free and service was awesome!
A problem with the original carpet cleaning was resolved quickly. Our carpet looks great now.
Reliable
Good clean
; )
Great service, great staff, quick response and scheduling. They check all the boxes!!
I love that you use a soap-less cleaner. I am not supposed to use anything soapy on my carpet; it has a special finish in the fibers themselves. Your techs are always punctual and very friendly and respectful of our property.
Chad Sharp was great and the carpets look fantastic! Thanks Chad!
Carpets look clean
Got my air vents cleaned, and the technician (Chad Sharp) did a great job. He was personable and even changed my air filter after it was done.
Brandon called ahead of time advising of his arrival time, arrived on time, was polite and friendly, explained the process, and worked very efficiently. We were very happy with his service and pleased with the results.
Sent the same technician back that I complained about previously and he left a toilet full of dirty water when he came back. Would like my money back please
Thomas was excellent and my carpets looked great!
Donovan was AMAZING! His professionalism was beyond our expectations. he was very personable, paid attention to detail, and over a joy to be around. We'll definitely utilize services again, only exception, he is our tech. Thanks!

The rep that came to clean our carpets and vents was an absolute delight. Joe was very professional, friendly and was very knowledgeable about tour services and products. We will definitely use your company again and will always request Joe. Thank you.