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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very professional.
Non- chemical cleaning.
Chad did a great job of using corner guards to protect walls and did a thorough job of cleaning our carpet.
On time...did a great job. Super friendly serviceman
Prompt service, knowledgeable technicians, offers services I might not be aware of, fair prices.
I've been using you for many years. Always pleased with the scheduling process , the Techs and the clean carpets
Chad was great! Very respectfully, knowledgeable, and thorough. He was on time ,explained everything to use, and made sure we were satisfied. We would definitely recommend him again.
Clean/ fresh scents, carpets looked brand new after service
The product used is not strong and did not leave a residue.
Kenny was great
Great job
The overall process was simple and seamless. The Zerorez staff member showed up on time, we walked through the areas to be cleaned and he went over the process and set expectations. The carpets came out very clean, even the spots of concerns. We were very satisfied and will use their service again.
My service technician, Nathan called ahead and informed me that he was going to be a few minutes early, which worked out perfect for me. When he arrived, we walked through the rooms and the hallway I wanted cleaned. He then helped me move a few things in the rooms (desk chairs, laundry baskets) and then proceeded to clean. Nathan was quick, efficient and very professional. He was aLeo able to remove a few stubborn stains from my children and pets. My carpets look fantastic and smell great. The price was very reasonable and the final cost was the same as the estimate except for what I added on last minute, protection. I highly recommend using Zerorez!
The tech, Chad Sharp, was prompt, friendly and got the job done in a timely manner
I was very happy with the great job that Jacob Eckles did on cleaning my carpets he went way beyond spending time to treat area's that had old stains Jacob lessen to my concern's & told me how he woud treat & process those area's . Zerorex will be the company that I call for future work.
Jake is the profile of what a professional customer service agent should be.!!
I will be recomending Zerorex to everyone for carpet cleaning.
PS: I was not able to link on my cell phone but very important to me that Zerorex was aware of
the service I had received.
No harsh chemicals
Needed a quick cleaning of our sofa 2 days before Christmas (due to a new dog we had gotten a day before) and I was able to easily get an afternoon appt for the next day. The technician called me around 930 of that morning, said he had a cancellation and asked if I would like to be moved up. Gladly accepted! Unfortunately do not remember his name, but he was so efficient and did a beautiful job on the sofa (actually a big sectional). He explained the process and took pictures as he went along. He was there maybe an hour tops, not even sure it was that long, but the job was done with great care and we were so happy with the turnout! I made sure to tip him well, it was Christmas after all! I will gladly have ZeroRez come back to due future cleanings.
Promptness and professionalism
The tech was very nice and professional. My carpet looked great!
When using Zerorez, you get thorough cleaning and the tech explains any problem areas.
Your worker Brandon was Awesome
We had our best experience this past Saturday! Our technician was fantastic. He explained everything thoroughly and walked through every single thing he was going to do and then everything he did. Both my husband and I agreed he was the best we’ve had in many years with Zerorez. He completes the job well and in a reasonable amount of time. He was just wonderful.
Great value
Friendly service and does a good job
Carpets were very clean and looked great!
Great customer service from a reliable company!
Nice job cleaning the carpet. Good service people.
Prompt, friendly and Derek did a great job
Joe did a great job and my carpets look great!!
Clean, fresh look when done, no crunch!
Very attentive technician.
Good results.