- Phone: 317-388-5141
- Visit Website
based on 18445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional!
Promt, courteous and thorough.
The attendant was excellent. His work ethics were outstanding. We had a bedroom that had some difficult stains and he worked hard to remove them.
Looks great every time!!
Chad Sharp was great! He advised us on how to best treat & clean the carpet.
Professional and great results!
Thank you
Guy was super nice who did the carpet cleaning. Would recommend
Kenny was great! Quick and took time to answer my questions!
I would like a call back to set a date to work on the stain that remains. I would like a call back to set a date to help with the marks left on my doors.
They were able to get out the day after I called to schedule which was great...on a Saturday no less!
The technician explained everything to me and did a fantastic job!
Very efficient, yet friendly. Explained about lots of services. Did a great job!
They were timely and I really liked the equipment that was used.
I like the fact that there are no harsh chemicals and that the carpets are dry within hours. The tech, Shady, was very knowledgeable about what product to use when removing stains from the tile floors as well as pointing out the change in floor after cleaning. Very customer oriented. When having my floors cleaned again, I will request Shady.
Tha carpet cleaning was done well, but there was no protection for the hardwood flooring leading from the entry to the 3 carpeted rooms that were cleaned. And he did not clean up the drippings left on the floor. We liked Derek and were pleased with his work. We didn’t notice the residue until after he left.
Truly no residue, soft clean carpets and dedicated technicians
Excellent customer customer service
Our technician was very professional and thorough. The floors look great!
Don't require a minimum balance.
The efficiency and the results of a clean carpet.
Brandon was great!
Services:
The gentleman was on time, very polite, explained everything, answered all my questions.
The carpet was cleaned very well and dried very well meaning it wasn't wet for days and could be walked on sooner than other carpet cleaning services.
Products:
The chemicals used in the cleaning are pet safe so my doggie can lick his paws after walking on the damp carpet.
This is the second time I’ve used ZeroRez. As a returning customer, I’ve been extremely happy both times I’ve used this company, not only because the quality of the cleaning job, but of the politeness of the tech. Joe was very friendly and accommodating and VERY thorough! He was very careful working around the furniture pieces and my valuables that were left in the rooms and answered all my questions. He was a jovial, kind person and is a true asset to Zerorez.
I would recommend this carpet cleaning company to anyone.
Zerorez gets the job done. It’s very efficient and clean. Really appreciate your work. My carpets look great. All those trouble spots are gone.
This is a well run company. I have used them for years at my rental properties and they work wonders. Great communicators, efficient, on time. Much appreciated!
The employee was very thorough in his review of the carpet and feedback for what could be done to clean up any concern areas. He worked room by room and paid attention to any furniture or surroundings as to not damage them. He kept me updated through the process and made sure everything was clean and tidy when he left. I appreciated the conversation and updates on the process. I think Zerorez does a fantastic job with cleaning the carpets at a reasonable price.
Excellent ability to remove stains! Team member who did the work was professional & very kind. He did a great job!
I cannot remember his name but the gentleman with 4 Pitbulls. He did fantastic. He was very detailed and even acknowledged my own dog. Very respectful and had open communication on what he would be doing and how the process works. Definitely will be using the service again and would like the same gentleman.
My carpet was so wet and took over 24 hours to dry. Also the spots are showing through in the family room. I’ve used you guys for a couple years and usually have had a good experience. This one not quite so much.
First name removed
Great results and always clean when finished
My technician was great and I am very happy with how clean my carpet is!