- Phone: 317-388-5141
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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gentleman was knowledgeable and professional. Someone spilled a coke on carpet later in the day, and it easily wiped away.
Easy to make appointments, service is quick, friendly service.
The service technician was very prompt and professional. He had our previous cleaning date and services and was able to offer additional services based on our previous preferences. He did a wonderful job!
Our tech was amazing! He did wonders with our carpet that we thought needed torn out! I highly recommend zero rez!
All around great. The gentleman who was sent to do the work was friendly and respectful. We had almost our entire house cleaned and the carpet turned out great. Took about 6 hours to dry, which was in line with what we were told in the beginning. Cost wasn't bad either with the current promotion. Would recommend.
The serviceman (Reece) was very friendly and kind. He also respected my property by taking great care during the cleaning. Your cleaning process is terrific! The carpet looks and feels great.
It was cold and the front door was left wide open for quite a bit of time. The technician stripped our screws from our main duct with a drill bit that was old and should have been thrown away and put the vent cover on upside down. Lastly he didn’t apply the coupon and I had to ask him to update the bill.
Clean. Environmentally friendly, not toxic for my family
Great service On time always nice service people and the carpets look great Thank you for a great service
I had an excellent experience with this company. Chad Sharp provided outstanding customer service, ensuring I understood the process and then quickly did a thorough and efficient cleaning of the carpet. I appreciated Chad’s professionalism and attention to detail. Highly recommended!
I like the concept of no chemical residue cleaning
Low water usage. Dries quickly.
Professional, thorough service and helpful service technicians
It seems that spots that have been cleaned by ZeroRez do not come back as quickly as those cleaned by other carpet cleaners.
I have ZeroRez clean our business carpets 2x per year. The folks are always super friendly and accommodating.
The pricing is not transparent or consistent. I paid $100 more due to pet stains. It would have been $300 more for the pet stains to be extracted it double the bill. I got carpet protection the first trip and it did not help much.
You get a deep, through cleaning. The service man, Jacob, was very nice and did a great job.
He was protective of my furniture.
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The technician was excellent.
Very good & informative about carpet.
Everything😀
It was done quickly and efficiently
Jacob was very polite and informative. He did an excellent job cleaning our very dirty basement carpet and did it at the estimated pricing. I would highly recommend Zerorez.
Chad and Donavan came to clean ducts for us and they did a professional job. We are satisfied with their work.
Brandon was great!
We were very happy with both the final results (super clean carpets, ventilation ducts and dryer vent) and the thorough, efficient and incredibly professional service we received from Joe. We could not be happier.
Our technician Chad Sharp was very thorough and courteous. Our carpet looks and feels so much cleaner!
loved the finished job! my technician was great and took his time and was very knowledgeable
As usual, awesome job! Tech was very nice. Only critique would be the call center phone system is frustrating. The tech was held over at another job for a bit and I called there number multiple times and they kept dropping the call. I never did get through to the call center, the driver finally called.

This was the worst cleaning I've had from you. The 3 previous times were satisfactory. This guy was quick and just didn't do a good job.