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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chad was great
Technician was very professional and did a great job!
Quality work and very efficient
Overall great care and a great product.
Very professional.
products are as advertised, no surprises. The workers are very professional, polite, and efficient.
The thoroughness of technician.
Everyone is friendly and nice. The results are fantastic. Really no residue and smell. Their guarantee is amazing too. Price is affordable.variety of options too.
The service man was friendly and put extra care into trouble spots.
When asking the result of cleaning the carpets, I was told the carpets were not dirty. I had remembered from previous visits that the technician would show you the water and when asked to see it he said my first job was so gross. The water is filthy. whether that water cycles onto my carpet or not the thought of someone’s disgusting water part of my cleaning process is gross. in addition, the hoses that all laid in the snow were brought in and stained our laminate floor by the front door and got the stairs wet. I felt like the house was dirtier after he left, then before he came.
The tech was fantastic, price was affordable and the service was done timely and quickly! Will definitely be recommending to others and will be a returning customer!
Your Technician was through and professional. He did an excellent job; the carpets looked terrific!
The technicians are always nice and professional. They give you plenty of notification that they are en route to your home and they do a nice job of cleaning your carpets and your upholstery.
Very pleased with the service.
I’ve never had anything other than super professional people who go the extra mile.
Donovan did an outstanding job. The carpet was really clean and dried quickly.
Great service and communication! Our floors look great!
Arrived on time. Technicians very professional, courteous and efficient. Carpets cleaned up beautifully!
We had the best tech ever! Reese (sp?) did a great job and this is our 2nd service from Zerorez. We highly recommend Zerorez.
Efficiency in the work and knowledgeable of the operations. Assistance from a team associate was helpful for the tech to complete the services needed and met all expectations.
I was impressed with ZeroRez’s communication, price, and quality of work. Chad Sharp took great care while in my home and was extremely professional. He was sensitive to our two cats which showed the he and ZeroRez are top notch. Looking forward to our next experience!
HE TRIED VERY HARD TO REMOVE STAINS
SOME JUST CAN NOT BE REMOVED
Always safe for pets. Always on time. Always professional
Professional service, on time, no mess, quick drying
Every person that's ever been out to clean carpet, HVAC registers, dryer vent, etc. have been wonderful! Friendly, helpful, and I always leave feeling they were helpful with suggestions without "hard-selling" me. And I'm a salesperson for a living - so that means a lot!
Pam Bales
Service was excellent and finished in a timely manner. The service tech was very knowledgeable.
Zero Rez did a good job. Donovan was the tech and did a nice job and explained in detail the process.
Professional staff and excellent service. Joe was very helpful in providing recommendations to improve my carpet
Every time I have ZeroRez clean my carpets, it confirms that I will only have them in the future! My technician was very diligent, careful, and informative, He worked very hard on areas that needed special attention-didn’t take any shortcuts! I honestly think he was the best technician I have had since I’ve been using ZeroRez!!

I had a stain on my carpet from a water and dirt stain from a plant. After the initial treatment the stain was much worse, probably due to drawing the dirt from the pad to the surface. One of your technicians, Derek, came out two more times until the stain was completely removed.