Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2024 — Rated 10 out of 10 by Pam Gothreau Zerorez Indianapolis
What do you like about our products and services?

the carpets look great.

Report a concern   June 27, 2024 — Rated 9 out of 10 by Stacy Cline Zerorez Indianapolis
What do you like about our products and services?

ALL ARE VERY GOOD. HOWEVER, TUESDAY AFTER THEY HAD ALREADY LEFT WE FOUND A STAIN ON OUR BEDROOM CARPET. NOT A HUGE DEAL. I THINK WE CAN SCRUB IT OUT. JUST NOT SURE WHAT IT WAS FROM. IT WAS A STRAIGHT LINE ABOUT A FOOT LONG AND HALF INCH THICK. AND IT WAS DARK GRAY ON A TAN CARPET. OTHER THAN THAT WE HAVE ALWAYS BEEN VERY HAPPY WITH THE JOB YOU HAVE DONE.

Report a concern   June 27, 2024 — Rated 10 out of 10 by Emily Humphrey Zerorez Indianapolis
What do you like about our products and services?

Our tech, Tevin was fantastic. This is the second time we’ve worked with him and he does an amazing job. Extremely professional, thorough and knowledgeable. Carpets look like new!

Report a concern   June 27, 2024 — Rated 10 out of 10 by Victor Melchiorre Zerorez Indianapolis
What do you like about our products and services?

the technician was very thorough and did an amazing job with some stubborn stains. my carpet is old but he made it look like new so I can defer replacement for a few more months

Report a concern   June 26, 2024 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Derek was very thorough and professional.

Report a concern   June 26, 2024 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Technician called ahead and arrived on time, did a good job cleaning the carpet and chaise lounge. Price is reasonable.

Report a concern   June 26, 2024 — Rated 10 out of 10 by Doug Purdy Zerorez Indianapolis
What do you like about our products and services?

The service was fantastic. The carpets look absolutely terrific!

Report a concern   June 25, 2024 — Rated 10 out of 10 by Susan Underwood Zerorez Indianapolis
What do you like about our products and services?

Kenny was so friendly and really took his time to make sure everything was done correctly. Highly recommend!

Report a concern   June 25, 2024 — Rated 10 out of 10 by Norma Leverenz Zerorez Indianapolis
What do you like about our products and services?

Great job
Fast
Great staff

Report a concern   June 25, 2024 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

The way you clean,and the look after

Report a concern   June 25, 2024 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Fast, professional, fair price and carpet was cleaned well. Thank you!

Report a concern   June 24, 2024 — Rated 4 out of 10 by T.B.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Basic traffic stains were cleaned up okay and the cat throw up stain just looks like it was spread around. The carpets in the back just looks blotchy. Previous technicians have always been able to get our carpets clean and fresh. This time was a major fail. I'm glad i asked him not to do the tile and rugs. This visit really felt like I could have just used my Bissell carpet cleaner and come out with the same results.

What you can do to make it right? Idk, that's up to you. I have liked the services I've had in the past, but if this is the result I'm to expect, then I wouldn't book another appointment.

Report a concern   June 24, 2024 — Rated 10 out of 10 by A.A. Zerorez Indianapolis
What do you like about our products and services?

The technician did a great job!

Report a concern   June 23, 2024 — Rated 10 out of 10 by William Gardner Zerorez Indianapolis
What do you like about our products and services?

We had Tevin clean our carpet and he was very thorough and did a great job for us. I will request him for my next carpet cleaning. Thanks

Brian G

Report a concern   June 23, 2024 — Rated 9 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

No soap residue

Report a concern   June 23, 2024 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

We loved it!

Report a concern   June 22, 2024 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

Quick
Easy check out/ pay
Professional
Quality job!

Report a concern   June 22, 2024 — Rated 0 out of 10 by D.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

the job was left un clean and veryweat

Report a concern   June 22, 2024 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule and a great job

Report a concern   June 22, 2024 — Rated 10 out of 10 by M.L. Zerorez Indianapolis
What do you like about our products and services?

Arrived on time. Nathan was very professional. They take all the precautions to protect your walls & furniture. They do a good job and the carpets dry fast! 30 day guarantee if you are not completely satisfied.

Report a concern   June 22, 2024 — Rated 10 out of 10 by N.R. Zerorez Indianapolis
What do you like about our products and services?

Great service

Report a concern   June 21, 2024 — Rated 10 out of 10 by Donna Aldridge Zerorez Indianapolis
What do you like about our products and services?

Prompt, professional, and great job!

Report a concern   June 21, 2024 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

The service technician was amazing! Professional and very personable.

Would be thrilled to have him back again next time!

Report a concern   June 21, 2024 — Rated 2 out of 10 by L.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Stains not removed.

Report a concern   June 20, 2024 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Quick, thorough, courteous, did a beautiful job

Report a concern   June 20, 2024 — Rated 9 out of 10 by S.F. Zerorez Indianapolis
What do you like about our products and services?

Easy to get appts. Had some issues and they were very responsive. Good customer services

Report a concern   June 20, 2024 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

i feel bad because i didn't catch our service guy's name, but he did an excellent job. explained everything he was going to do in depth, showed me before and after photos he had taken, and was able to finish the job in only 1-1/2 hrs. i was very happy with the service.

Report a concern   June 20, 2024 — Rated 10 out of 10 by Tom Frank Zerorez Indianapolis
What do you like about our products and services?

Great value and reliable service.

Report a concern   June 20, 2024 — Rated 7 out of 10 by K.P. Zerorez Indianapolis
What could we do to improve?

I had my carpet cleaned by you guys a couple months ago. Everything was great and it smelled so clean. This time I had you back because my dog had gotten sick a few times and now I can see a stain that wasn’t there before and my carpet reeks. I used my personal carpet cleaner immediately following my pups accident and there was no visible stain on the carpet. It was certainly not worth me spending $135 to clean one room of carpet

Report a concern   June 19, 2024 — Rated 8 out of 10 by C.B. Zerorez Indianapolis
What could we do to improve?

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