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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very fast, efficient, friendly, effective,
The tech that came out originally did not notice how poorly the carpet was coming clean due to a equipment failure. Better training of the tech may be needed.
professional staff, good pricing
Great service. On time and polite. Well done.
Cole was very efficient and knowledgeable.
Carpet looks great! On time and friendly techs.
Darek was an amazing worker! He was very knowledgeable about my cream sofa n ottoman and his and my expectations. When he was done it looked brand new after his hard work! Definitely will recommend!!!
It dries pretty fast. There is no smell. They can put a protectorant on which is great.
Prompt , Fast, neat, no mess
The ease of use and no chemical smell
You did what I expected and what I paid you for why do you need more
Matt was great! Gave me options for cleaning my rug. Took care within my home and with my dog. Best carpet cleaners in town.
Very professional would definitely use your service again. Every tech was A+ Trevin should be a manager very soon.
Great service and my carpets look great
Technician was great. Carpet looks amazing.
Very courteous technician! Explained the various offerings without being pushy or aggressive. Process was quick and efficient.
A rust color spot about 5 inches was on the family room carpet and I didn't see it until the carpet was dry as it was across the room snf your office was closed. For fear it would stain I tried to blot it with clear water and when that didn't work, I tried some of my Bissell carpet cleaner. It only lightened it. I let it dry and tried again the next day and it lightened a little more. I will continue until hopefully it will not be noticeable.
Please call me at +Phone number removed9. No one followed up on my complaint. Thanks.
Very clean, very professional, very efficient
Our Service Technician - BRANDON - was awesome. We have had Zerorez come out one time before BUT I felt "okay" about our service. However, this time with BRANDON I was quite impressed. He did a GREAT job in the shower (with our stains in our grout, etc.) and our carpets look wonderful too! When I use Zerorez again, I will request BRANDON for sure. Thanks.
The technician was polite, informative and well trained. He was excellent. The product used in my carpet and floors did not leave any odor. Carpet, the tile floors and laminate floors looked excellent when he finished.
The tech did a great job. Fast, punctual, explained things well and was friendly.
Always a good job done by technician, knowledgeable, friendly, etc
Always fantastic, friendly, fast. I looooove you guys!
Services were on time, effective and comoleted in a very professional manner. Highly recommend.
He did an excellent job cleaning our carpets. He was even able to get out a pet stain that I didn’t think was possible.
It was well done on a timely manner
They were on time very polite and did a good job.
Extra care/concern from my carpet cleaning representative.
Excellent customer service