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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Leaves the home smelling clean and fresh.
So far we are extremely happy with our services. Our son got sick on tour new carpet and I called Zerorez and they came out the next day! Our technician was fantastic and exceeded all expectations!
Some of the stains that appeared to be cleaned on Saturday, came back when the carpet dried. There are several spots.
Professionalism
There wasn't a heavy chemical smell, the carpet was soft and dried quickly.
I requested 2 services: airduc cleaning and natural stone floor cleaning. I am very pleased with the results of both services and the technician Chad S. did a great job. He was very attentive to my concerns about spots/discoloration on my tiles. We walk through before and after and I love the way my natural stone and marble floor look!
Great list of services, technicians are always friendly and professional, ZeroRez is my go-to for all things house cleaning!
Water hose broke during service.
I had duct cleaning done, and although I don't have anything to compare it to, I was satisfied, and Cody did a great job and was very pleasant and informative.
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Seventeen year old carpet looks and feels great-very CLEAN
My technician was great and I am very happy with how clean my carpet is!
Very professional!
Promt, courteous and thorough.
The attendant was excellent. His work ethics were outstanding. We had a bedroom that had some difficult stains and he worked hard to remove them.
Looks great every time!!
Chad Sharp was great! He advised us on how to best treat & clean the carpet.
Professional and great results!
Thank you
Guy was super nice who did the carpet cleaning. Would recommend
Kenny was great! Quick and took time to answer my questions!
I would like a call back to set a date to work on the stain that remains. I would like a call back to set a date to help with the marks left on my doors.
They were able to get out the day after I called to schedule which was great...on a Saturday no less!
The technician explained everything to me and did a fantastic job!
Very efficient, yet friendly. Explained about lots of services. Did a great job!
They were timely and I really liked the equipment that was used.
I like the fact that there are no harsh chemicals and that the carpets are dry within hours. The tech, Shady, was very knowledgeable about what product to use when removing stains from the tile floors as well as pointing out the change in floor after cleaning. Very customer oriented. When having my floors cleaned again, I will request Shady.
Tha carpet cleaning was done well, but there was no protection for the hardwood flooring leading from the entry to the 3 carpeted rooms that were cleaned. And he did not clean up the drippings left on the floor. We liked Derek and were pleased with his work. We didn’t notice the residue until after he left.
Truly no residue, soft clean carpets and dedicated technicians
Excellent customer customer service
Our technician was very professional and thorough. The floors look great!
Don't require a minimum balance.
Thorough job, courteous service.
Chad was great!