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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician that completed our service was excellent. He was timely, efficient and thorough. I would definitely recommend to others.
We have used Zerorez several times for carpet cleaning. This time we used the carpet cleaning services as well as the upholstery services for a couch and chair. We were very happy with this as the furniture looks so fresh and clean! Very pleased with the technician Brandon - he was quick and efficient and very friendly!
Professional, thorough, communicative, and friendly. My cleaner had a technical/equipment issue which made the cleaning take longer, but he made sure everything was taken care of correctly
I was pleased with the ease of setting up appointment, good communication, and Tevin did a great job cleaning my carpet.
Left the carpet very clean. Tech working with us was very professional and easy going over the add-ons.
Always do a good job. Your personnel are always nice, friendly and efficient
Brandon was very nice and professional. He was able to show up early and finished much earlier than I anticipated. My house smells much better and feels much cleaner.
Prompt, great service and carpets look amazing!
Arrived on time, completed cleaning promptly and did a thorough job.
Did not make the offer on his own to move or scoot a chair over and left ithe area untouched.
Made an appointment the night before, and they showed up early next morning at appointed time. Communication was decent considering outside of normal business hours. Price was about 10-15% less than lowest and 25% than major companies. Many advertise a lower prince but then sneak in minimum $199 charge for even one room and try to upsell options--let me save you the hassle.
It cleans but not left soppy.
On time, very informative and did an awesome job. Our carpet looks great again!
Better prices compared to competitors.
I do not like being offered an opportunity to tip the service technician. If you are going to do that, you should be transparent and show the wage that you are paying them.
At the time of booking people should be advised about your rules on moving furniture. Also, are there guidelines about how you clean sofas? ie., do you vacuum the
They were fast, and did a great job. What more could you ask?
Effectiveness and prompt service. Very nice and friendly customer service. Carpets look great and smell nice!
Thomas was very professional, explaining all services and optional services. The floors look great. Thomas did a great job.
The person who come to my house was the best!! Very educational and informative!
I had my carpets cleaned because of an area that had pet soiling. The area was no different after the cleaning. When I called to ask what type of service or warranty they offered to back up their service, I was told there was none because it involved pets.
I would understand if it had been deeply soiled or was a little improved, but the area showed little to no improvement.
The Technician did a decent job in the downstairs with the stain and smell. I think it will be back in a couple weeks just like when I cleaned it myself.
The upstairs looks terrible just like before he cleaned it. Granted these are older stains and there are a lot of them but, the spots were back before the carpet dried. When I clean the carpet, the stains stay away for about a week. In the future, I will just save myself the money and inconvenience and do it myself.
Technician was very sweet and tried his best but those stains are just stubborn-not his fault.
Michael Yatsak with Zerorez cleaned my carpets, sofa, loveseat and rug on 2/14/2026. He did an awesome job. He was very professional and gave me good information on the maintenance of my carpet. Name removed
The tech was very courteous, prompt and helpful. My carpet was dry when he said it would be dry. I had some stubborn stains and he was able to get all of them out. I’m very pleased with the Zerorez service.
Easy scheduling and great price point
He was very professional and did a great job! Would highly recommend.
Service tech was on time, professional, courteous.
Dustin did an excellent job. I was surprised at how clean he got the carpet, because there were some major problem areas.
My technician was great! It was just more $ than I thought it was going to be.
Left black marks on the ceiling around the vents. Sold me the reusable air filter, but a furnace tech was out working on my furnace and the new filter was reducing airflow by almost 50%. That is $100 dollars wasted.
The technician that came was wonderful, friendly and professional. He got the job done in a timely manner. We had no issues, I recommend this company for all cleaning needs.