Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 12, 2024 — Rated 10 out of 10 by Laura Shackelford Zerorez Indianapolis
What do you like about our products and services?

Excellent product, safe for people and the environment. Excellent tech Reese worked hard to make the old carpet look so much better. Will use again

Report a concern   April 11, 2024 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Dependable personnel, nice job.

Report a concern   April 11, 2024 — Rated 10 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

Very helpful and friendly tech

Report a concern   April 11, 2024 — Rated 9 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

You use no chemicals. My floors usually dry by the next morning, this time I had some spots that needed extra cleaning and they are still damp on Thursday. The cleaning was done on Monday morning.
The associates are very kind, friendly and do a great job.

Report a concern   April 11, 2024 — Rated 10 out of 10 by Donna Mitchell Zerorez Indianapolis
What do you like about our products and services?

You always do a great job! Thank you.

Report a concern   April 11, 2024 — Rated 10 out of 10 by Michael Cloyd Zerorez Indianapolis
What do you like about our products and services?

Chad S. made my carpets look like new and did so quickly. We have two dogs and the carpet is light so it was no easy task. Thanks it looks great.

Report a concern   April 11, 2024 — Rated 8 out of 10 by D.T.P. Zerorez Indianapolis
What could we do to improve?

Some stains didn’t come completely out.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Elizabeth Modlik Zerorez Indianapolis
What do you like about our products and services?

Techs are always pleasant! They're efficient and don't dawdle! Carpets are clean and soft without that crunchy chemical feel!!

Report a concern   April 10, 2024 — Rated 9 out of 10 by E.D. Zerorez Indianapolis
What do you like about our products and services?

Kenny was great!

Report a concern   April 10, 2024 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

Great service!

Report a concern   April 10, 2024 — Rated 10 out of 10 by Bill Preslik Zerorez Indianapolis
What do you like about our products and services?

Works very well removed the stains , no bad chemical smell, dried fast.
Very professional.
We will use your service again.

Report a concern   April 10, 2024 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Prompt, efficient, knowledgeable. The carpet always looks great afterwards.

Report a concern   April 10, 2024 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

The technician who completed the work (Chad) was very helpful; he was knowledgeable, friendly, efficient, and effective.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Rebecca Waltz Zerorez Indianapolis
What do you like about our products and services?

You always do a wonderful job, my carpets look brand new. I will not choose anyone else.

Report a concern   April 10, 2024 — Rated 9 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

The clean products for pets and kids

Report a concern   April 10, 2024 — Rated 9 out of 10 by T.Z. Zerorez Indianapolis
What do you like about our products and services?

Good job. Pleasant tech

Report a concern   April 10, 2024 — Rated 4 out of 10 by L.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I was told the shower tile was included in our 2nd room cost and it was not.

Report a concern   April 9, 2024 — Rated 6 out of 10 by T.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet is crunchy. I have to have an area redone d/t a big spot now that wasn’t there before. A figurine on my table was broke & it put a mark into the coffee table from the cord being pulled across.

Report a concern   April 9, 2024 — Rated 8 out of 10 by D.H. Zerorez Indianapolis
What could we do to improve?

N/A

Report a concern   April 9, 2024 — Rated 10 out of 10 by Kim Vincent Zerorez Indianapolis
What do you like about our products and services?

Our carpets always look great after we get a visit from Zerorez! Also the technicians are always friendly and do a top notch job! This time our technician was Chad Sharp. He was fantastic!

Report a concern   April 9, 2024 — Rated 10 out of 10 by R.A. Zerorez Indianapolis
What do you like about our products and services?

On time. Explained what was being done. Cleaned up after service was complete. Took a creepy doll arm that was in the duct out of the house for me!

Report a concern   April 9, 2024 — Rated 10 out of 10 by D.D. Zerorez Indianapolis
What do you like about our products and services?

I always have my carpets cleaned by this company and it is very good. This time I had my ducks cleaned and I believe his name was Cole did a great job.

Report a concern   April 8, 2024 — Rated 10 out of 10 by Erin Whitley Zerorez Indianapolis
What do you like about our products and services?

Zerorez did an amazing job. My carpets looked clean and smelled so much better. The tech was professional and very professional.

Report a concern   April 7, 2024 — Rated 10 out of 10 by A.D. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great! Rep showed up on time exactly and even offered to come earlier do to another cancellation. He was in and out with an hour.

Report a concern   April 7, 2024 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Good service for a good price.
Thanks

Report a concern   April 7, 2024 — Rated 10 out of 10 by Remo Mezzetta Zerorez Indianapolis
What do you like about our products and services?

Quick service
Very minimal water
Quick drying

Report a concern   April 7, 2024 — Rated 0 out of 10 by B.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Nice guy, but he spent a lot of time on the phone and not cleaning my couch. Not sure if he needed to take lots of breaks for the chemicals or to let it soak but it was odd. And not one stain came out. The couch looked exactly the same after he was done cleaning it. I’m not really sure what I paid for.

Report a concern   April 6, 2024 — Rated 9 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

Your tech. was very nice, did a great job.

Report a concern   April 6, 2024 — Rated 10 out of 10 by W.C. Zerorez Indianapolis
What do you like about our products and services?

Good communication, reasonable pricing, service tech friendly & professional.

Report a concern   April 6, 2024 — Rated 10 out of 10 by Jessica Thomas Zerorez Indianapolis
What do you like about our products and services?

Zerorez takes care to protect your home and furniture while providing their cleaning services. Communication was great from day 1. Service technician was lovely and did a wonderful job.


Privacy Policy