Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 27, 2024 — Rated 10 out of 10 by H.H. Zerorez Indianapolis
What do you like about our products and services?

guy was really friendly

Report a concern   May 26, 2024 — Rated 10 out of 10 by Brandon Nochols Zerorez Indianapolis
What do you like about our products and services?

Service tech was very professional and polite!

Report a concern   May 25, 2024 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

That you don't use soap but you pull all the impurities out of the carpet.

Report a concern   May 25, 2024 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

Derek was very thorough cleaning our couches.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Sara Feldman Zerorez Indianapolis
What do you like about our products and services?

Great service!

Report a concern   May 25, 2024 — Rated 9 out of 10 by Sharon Vento Zerorez Indianapolis
What do you like about our products and services?

Love the fresh smell. Technicians we’re knowledgeable and thorough. However they need to wear shoe coverings. I didn’t appreciate them walking on my clean carpet with their shoes

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anna Morgan Zerorez Indianapolis
What do you like about our products and services?

Service tech very knowledgeable and did a fantastic job. Offered other services. A am a repeat customer and will continue to be one.

Report a concern   May 23, 2024 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Online scheduling, good prices

Report a concern   May 23, 2024 — Rated 10 out of 10 by Samantha Mummert Zerorez Indianapolis
What do you like about our products and services?

Technician listened to me on what we needed and provided the best plan.

Report a concern   May 23, 2024 — Rated 8 out of 10 by D.W. Zerorez Indianapolis
What could we do to improve?

Great employee. Served your company well

Report a concern   May 22, 2024 — Rated 10 out of 10 by Melissa Lindsey Zerorez Indianapolis
What do you like about our products and services?

My carpets look fabulous and my tech Kenny was extremely professional and easy to work with!

Report a concern   May 22, 2024 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

The carpet turned out better than I expected. The men who came were helpful and friendly. I appreciate the job done well.

Report a concern   May 22, 2024 — Rated 0 out of 10 by M.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I've called once and messaged twice.. still no resolution. Carpets were cleaned... but many places missed.

Report a concern   May 22, 2024 — Rated 9 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

On time good job.

Report a concern   May 22, 2024 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Very pleased with the two gentlemen who cleaned my furniture. Everything explained very clearly and options offered with no pressure.

Report a concern   May 22, 2024 — Rated 10 out of 10 by Tom Caputo Zerorez Indianapolis
What do you like about our products and services?

Technicians were professional, polite, on time and clearly explained the process and product.
The results were excellent.

Report a concern   May 21, 2024 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

The quality and efficiency

Report a concern   May 21, 2024 — Rated 10 out of 10 by Kennedy Omoke Zerorez Indianapolis
What do you like about our products and services?

He did a good job getting the stain out. He was respectful not to step on the carpet with his shoes on.

Report a concern   May 20, 2024 — Rated 7 out of 10 by K.B. Zerorez Indianapolis
What could we do to improve?

Well, the technician was polite but there was a disconnect from the original price quoted to the final price. I did not protest but the charges added up. The caret is cleaner but still a bit more crunchier than anticipated, probably due to age.

Report a concern   May 20, 2024 — Rated 7 out of 10 by L.K. Zerorez Indianapolis
What could we do to improve?

I called to request an estimate for a business. Someone came out and looked over our suite, but I never received the estimate. I called to follow-up and was told that was because someone didn't take my email address. Seemed to me that some steps were missed on the front end.

However, the cleaning went well. I wasn't ever asked about tipping, so I'm not sure if that's common practice.

Report a concern   May 20, 2024 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The entire crew was very polite and knowledgeable

Report a concern   May 19, 2024 — Rated 0 out of 10 by V.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet cleaning service didn't do much to actually clean the carpet. The carpet is still dirty, has an odor and edges at the baseboards still have debris. It was a waste of $240.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Linda Sommers Zerorez Indianapolis
What do you like about our products and services?

Your employee arrived on time. He was friendly and knowledgeable. He went right to work and cleaned up after the cleaning. He was very professional.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Charles Warren Zerorez Indianapolis
What do you like about our products and services?

The person who did the clearing was great

Report a concern   May 18, 2024 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Techs were great! Very professional, efficient and friendly.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Michael Rafter Zerorez Indianapolis
What do you like about our products and services?

Super job Michael!!!
Got here earlier than we expected. He worked all our rooms and was out of here!!! Our carpets look great! Dried well. No worries and are thankful for your product and professionalism.

Report a concern   May 18, 2024 — Rated 10 out of 10 by E.W. Zerorez Indianapolis
What do you like about our products and services?

The technician was professional, on time, & completed job in timely manner. The carpets are clean.

Report a concern   May 18, 2024 — Rated 10 out of 10 by L.R. Zerorez Indianapolis
What do you like about our products and services?

Easy to work with and carpet is clean

Report a concern   May 18, 2024 — Rated 10 out of 10 by Tom Hunter Zerorez Indianapolis
What do you like about our products and services?

Service was great! Representative (Matt) was very thorough and knowledgeable.
A professional job well done!
Thank you

Report a concern   May 18, 2024 — Rated 10 out of 10 by T.F. Zerorez Indianapolis
What do you like about our products and services?

Your service was fantastic. We have used other companies in the past and no one cleaned as well as you did. NATHAN was superior. He cleaned areas I thought could not be cleaned - since the last two companies did not get those areas clean. Thank you very much.


Privacy Policy