- Phone: 317-388-5141
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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean, very professional, very efficient
Our Service Technician - BRANDON - was awesome. We have had Zerorez come out one time before BUT I felt "okay" about our service. However, this time with BRANDON I was quite impressed. He did a GREAT job in the shower (with our stains in our grout, etc.) and our carpets look wonderful too! When I use Zerorez again, I will request BRANDON for sure. Thanks.
The technician was polite, informative and well trained. He was excellent. The product used in my carpet and floors did not leave any odor. Carpet, the tile floors and laminate floors looked excellent when he finished.
The tech did a great job. Fast, punctual, explained things well and was friendly.
Always a good job done by technician, knowledgeable, friendly, etc
Always fantastic, friendly, fast. I looooove you guys!
Services were on time, effective and comoleted in a very professional manner. Highly recommend.
He did an excellent job cleaning our carpets. He was even able to get out a pet stain that I didn’t think was possible.
It was well done on a timely manner
They were on time very polite and did a good job.
Extra care/concern from my carpet cleaning representative.
Great service! Everything was thoroughly explained, and it was impressive to see the process in action! The carpets were so much cleaner afterward, thank you so much!
My carpets looks brand new! The representative was on time, knowledgeable, professional, and efficient. Beyond happy! Will 1000% be a returning customer!!
Good job
Carpets get clean but not real wet. Drying time 4 hours. Time to clean 3,rooms and steps was 1.5 hours. Professional and courteous
The cleanliness of my carpets after cleaning.
Ease of reporting a stain that reappeared the next day and quick rescheduling at no charge.
Professional service tech.
Professional technician
Easy scheduling, quality service
Loved the guy who came and cleaned, Brandon!
We specifically called to have the vomit smell removed from our daughter’s room. After 24 hours the smell is back. It’s not as strong but still very noticeable.
Fast and friendly service. There was an issue with spots left on the carpet I noticed after they left. I called the next day and they came back and fixed it with no hassle, so great customer service.
Carpet cleaning: timely arrival, efficient service, it works!
I paid 170 to get carpets cleaned and the one room the needed help looks worse than what it did before I got them cleaned. It had some stains from my carpet cleaner and I think if I would have got a new carpet cleaner , they would have came out better!
Derrick did an amazing job. He was professional, very knowledgeable, had good suggestions and nice. He explained and showed me the whole process. My carpet looks amazing. Zerorez has great sales too so the prices were very reasonable and fair. Request Derrick for your next carpet clean.
Absolutely wonderful!
Still some spots visible that were not deeply ingrained to begin with. Still dark in hallway traffic patterns.
Your employee was by himself and in and out in less than an hour. We've used you several times and i don't remember the cleaning service ever being that brief. Maybe it was because he was close to an
hour late for our appointment and he was rushing to get to another job.
Thank you to Jake for a great job.
You all were punctual, professional, and very thorough in the cleaning. Only thing we noticed was that the baseboards were nicked in several areas where paint was taken off. We had to take our trim paint and touch up our baseboards in the basement. Other than that, fantastic job!

Please call me at +Phone number removed9. No one followed up on my complaint. Thanks.