What our clients think of us!

Quality cleaning and conscientious employee.

The service technician was thorough in explaining the process, and he carried out the work in a professional and meticulous manner.

The team that came to clean our heat and air vents were very professional and efficient.

I have submitted my issues. Train you workers to do their job!

Politeness, quick service & kindness

Excellent service and very pleasant and helpful employee’s. Carpet looks great.

I believe the main factor in a great carpet cleaning experience is the technician. You have a good one in Kevin, who showed a desire to listen to and please his customer, and was extremely proficient and attentive to detail. We are very pleased with our fresh, clean carpets and will call Zerorez again.

Chemical free! Carpet & sofa look great, clean without overpowering of fragrance like other companies. Carpet doesn't feel sticky!
Service tech was personable, answered questions & thorough.

My carpet cleaning was the best I have had from any company in the past. The tech did a wonderful job.

Very nice job

The carpet is clean.

Reasonable cost, dries pretty fast

Excellent service. My brown high traffic spots are GONE! My carpet feels and looks new again. I will use zerorez again!!

The technician warned me that all of the stains from my dog throwing up might not come completely out, but I was not expecting that after the carpet dried, it would look worse than before the cleaning due to pulling stains up. I’m disappointed that I spent a lot of money for the carpet to look worse than when I called.

Very polite young man who cleaned my couch. I was pleasantly surprised that it dried quickly and there was no odor left behind. Happy with the results.

Professional and courteous

Corner guards were not utilized and the hoses wore the paint off the handrailing post. Pet stain was not fully removed and a day later dried even brighter. Have been happy with zero rez in the past but this visit it sounded like the technician had been instructed to go through a sales pitch which was annoying and unnecessary and that some of the results were less than we hoped for.

Many things!!! Your servicers are always polite, on the job, and non-intruding, You come when you say you will, Never any problems. Carpets and upholstry are gorgeous and smell so good when finished, Thanks so much,

Rooms do not smell clean. Smell like dog. Does feel like there is no residue left behind. 1 stain was not removed. Price of rugs to be cleaned is outrageous. How it can cost more to do a couple small rugs and runners than it did for all the rooms is very puzzling to me.

Attention to detail, very efficient and professional . My carpet looks fantastic !! Duct work all clean!!! 👍👍👍👍👍👍

I explained that my couch had a chaise on the left and was given a price of $150., but the day of cleaning I was told it was a sectional, and charged $225. Additionally, due to equipment failure, I had to be available again on another day as well.

Your tech explained everything very well provided me some options. My carpet looks amazing definitely money well spent.

The team always does a nice job on our carpet as we try to stretch out the life of our carpet a bit longer before replacing it. The ease of making appointments is relatively easy and I appreciate their communication leading up to the cleaning.

Ease of scheduling, on time with pre-notification on day of, great service and fair pricing

Lots of residue left on hardwood floors after cleaning carpets. Carpet was a little stiff after cleaning. This may be unavoidable due to walking on wet carpet then walking on hardwood but thought I'd mention.

Service Technicians were excellent

I requested a great technician
He did not come
The one that came I had before and he is not very good.
if I would have met him at the door I would of canceled.
I told the person i was having mobility issues that i would not be present.
When I saw the cleaning I knew I did not get the correct cleaner.

I understand there was a tech who called off sick that morning, but it would have been nice to be given a courtesy call to let us know our time had been pushed back instead of having to sit on hold at 10am to find out what was going on. The tech who came was great and did a FANTASTIC job, it was the dispatch non-communication that was troublesome

We have had our carpets cleaned several times over our life and this was by far the best. The guys were here at time scheduled, very professional and the best part was how clean all the carpets were. This was by far the best job we have ever had. They also cleaned our air vents. Money well spent!

Technician was very polite, professional, kept me informed throughout the process. Carpet looks great!