Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2024 — Rated 10 out of 10 by P.W. Zerorez Indianapolis
What do you like about our products and services?

Professionalism

Report a concern   April 23, 2024 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

First time customer and Chad thoroughly informed me of services that needed to be done. All of my questions were answered.

Fantastic job!! Will definitely call for future cleanings!!

Report a concern   April 23, 2024 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

No soapy residue left behind to attract more dirt.

Report a concern   April 23, 2024 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

On time and carpets were like new after service. We will use again when carpets require service.

Report a concern   April 23, 2024 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

They are always wonderful !!!

Report a concern   April 22, 2024 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

Arrival time was earlier than scheduled, which I appreciated. I have two large dogs, and the gentlemen was so great with them! They are large dogs, so some are afraid. He was polite, quick, but did a great job!

Report a concern   April 22, 2024 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

I love how clean my HVAC, air ducts, and dryer vent are! And that you gave me before and after pictures. I also loved how informed I was prior to service even beginning, after the inspection. I was also offered sanitization for my central air system.

Report a concern   April 21, 2024 — Rated 10 out of 10 by R.N. Zerorez Indianapolis
What do you like about our products and services?

Reese was my technician. He completely explained the process, pointed out areas he could accomplish stains removal and those old ones tat might be tricky. Took a few hours and did a beautiful job. I liked the first treatment followed by the steam extraction.

Report a concern   April 21, 2024 — Rated 10 out of 10 by E.G. Zerorez Indianapolis
What do you like about our products and services?

Tech came on time & did a great cleaning job on my very old carpets. Was able to get up a lot of cat hair that is in my carpets. This is second time I have used Zerorez & will continue to use them. Dried fairly quickly too.

Report a concern   April 20, 2024 — Rated 10 out of 10 by Sharon Robinson Zerorez Indianapolis
What do you like about our products and services?

My technician was wonderful. He went above and beyond the technician is the company and Kenney was great.

Report a concern   April 20, 2024 — Rated 10 out of 10 by H.C. Zerorez Indianapolis
What do you like about our products and services?

Super clean results, quick easy to understand process, and awesome customer service.

Report a concern   April 20, 2024 — Rated 10 out of 10 by S.A. Zerorez Indianapolis
What do you like about our products and services?

Excellent service.
On time.
Focused.
Job well done.

THANK YOU 😊

Report a concern   April 20, 2024 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

Availability of service, respectful of time, professional, personable, quality of product and result.

Report a concern   April 19, 2024 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   April 18, 2024 — Rated 8 out of 10 by S.L. Zerorez Indianapolis
What could we do to improve?

Need to be more aware where they park their vehicle. Make sure the exhaust isn't burning the homeowners plant material/ flowers. Also don't lay the hoses on flowers/ plant material.

Report a concern   April 18, 2024 — Rated 10 out of 10 by L.T. Zerorez Indianapolis
What do you like about our products and services?

Carpet feels brand new

Report a concern   April 18, 2024 — Rated 10 out of 10 by L.E. Zerorez Indianapolis
What do you like about our products and services?

Service. Friendly. Professional

Report a concern   April 18, 2024 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

Great service and appreciated the attentiveness and care from Tevin!

Report a concern   April 18, 2024 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Professional, friendly and fit my couches very clean ! No residual smell and dried quickly !

Report a concern   April 17, 2024 — Rated 10 out of 10 by D.N. Zerorez Indianapolis
What do you like about our products and services?

Great service and excellent quality.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Sue Chamberlain Zerorez Indianapolis
What do you like about our products and services?

Carpets dry quickly and furniture looks new!

Report a concern   April 17, 2024 — Rated 10 out of 10 by James Rosebrough Zerorez Indianapolis
What do you like about our products and services?

UsuALLY AVAILABLE WHEN WE NEED THEM

Report a concern   April 16, 2024 — Rated 10 out of 10 by R.T. Zerorez Indianapolis
What do you like about our products and services?

Great service, great people, highly recommend for carpets and grout cleaning. Professional, thorough, customer satisfaction is their first priority!

Report a concern   April 15, 2024 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Very efficient and professional in all communication before the cleaning visit and during the visit. The end result is very good! I have recommended to several friends.

Report a concern   April 14, 2024 — Rated 10 out of 10 by J.E. Zerorez Indianapolis
What do you like about our products and services?

The service person, Brandon, was prompt and efficient.

Report a concern   April 14, 2024 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

The service specialist who came out was very friendly and professional. He worked very diligently throughout the entire time he was there.

Report a concern   April 14, 2024 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule, good communication with representative, he was prompt, friendly, and did a fantastic job.

Report a concern   April 13, 2024 — Rated 10 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

Chad was helpful

Report a concern   April 13, 2024 — Rated 5 out of 10 by A.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I’ve used your service twice now. Your prices are great, your service is great, I’ve even paid for the ā€œupgrade productsā€ to help with stains and odors…..your product just doesn’t work. The carpets just don’t stay clean. Within days, the same old stains begin to reappear and after a few weeks the carpet is due for another cleaning. I paid for a second cleaning thinking maybe that would help, but certainly, there should be some improvement? There isn’t. Everything is right with you guys, but the product.

Report a concern   April 13, 2024 — Rated 10 out of 10 by John Grady Zerorez Indianapolis
What do you like about our products and services?

I posted a positive review on google immediately after my service one week ago. My carpet was very soiled, so much so that I thought that it would need to be replaced. After the very professional serviceman, Kenny, performed his magic my carpet looked new. A week has past, and I'm still astounded at how great my carpet looks. Thank you, Kenny, for your excellent work.


Privacy Policy