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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am awaiting your call from someone in Indianapolis to discuss the mess that occurred at my home.
Honest and professional. Very thorough and went beyond the Scientology’s.
He did a good job.
Like the way the carpet is cleaned and how fast it dries.
I like that the carpet isn’t soaking wet. Its dries very fast. Chad, our service guy was very professional and did a great job.
Great service!!!! Carpet looks new! Wow!!!
easy to schedule, timely arrival. carpet is clean after services. special attention to cleaning/removing spots and stains. additional services discussed/mentioned but no hard sell tactics. Polite and respectful staff.
Kenny was great!
The guy who came in seemed excited about the work he was doing and you've got to love it when someone loves their job
More affordable pricing for area rugs
Brandon was wonderful. He was very professional and explained everything so well. We are so pleased with the results. He did 2 sets of stairs that get a lot of foot traffic and they look brand new!
The Tech did a great job. He was friendly, hardworking and professional. First name removed in Avon
It’s all perfect!!! Can’t think of anything you need to improve!
You guys do a great job, carpets are very nice. The technicians is knowledgeable and very professional just a good person in general.
This is the second time we have used Zerorez. The furniture both times has cleaned up great. My only issue was with our most recent tech. He asked if he could pull the truck onto our grass. I was very reluctant but he assured me it would be fine and it would not do any damage. We now have two large spots where the grass is completely dead in our front lawn. I’m happy with our furniture cleanup but not happy that I now have dead grass because of it.
I love how the carpet was significantly improved after the technician completed the cleaning. And, the service tech went way beyond his job description - he helped get my heavy garbage can to the trash truck!
The tech's name is Derrick and he was amazing!
The technician was extremely helpful and did a great job!!!
Showed up ahead of schedule. Very professional. Did a great a job on my couch and two bedrooms.
As a pet owner, I like that there is no chemical residue as part of the cleaning process.
Promptness, professionalism, and competency of the technician. Also, the ease of scheduling.
No soap cleansers, no residue
reliable and professional service
Services were as described. Upsell was as expected but within what we actually needed. Quick in and out services.
I liked how I could get multiple home services at the same time. Additionally, Cole was absolutely phenomenal. He was very professional and thorough. Even if he was on his own, he was incredibly detailed in his work. Will be requesting to have him each time I use your services.
Excellent cleaning of carpet. Professional and on time.
Used them forever - the technicians are great and knowledgeable. Love the process that removes dirt and stains and dries so quickly. Can’t beat the price. See you in 6 months.
Carpets look great! Brian was efficient and very nice.
Thank you.
Name removed
Not as wet and dried quicker.
Let the customer know it will take over 12 hours for the carpet to dry.
The young man, Reese, was very thorough and pleasant.