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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timeliness, upfront cost, professional cleaners
Clean carpet!
Clean with no residue or fragrance (i'm smell sensitive).
The agent was very professional.
Nathan was very thorough and friendly. Our carpets look fantastic! I will definitely use Zerorez again.
Chad Sharp and crew did a heat job!
Prompt and respectful service
On time, Kenny was very informative. Nice job
Called before arriving.
Carpet stains from my dog, were surprisingly removed.
Cost was great for the work he put into it!!
Looks amazing.
The tech that came was very curtious. Was well informed. Was able to answer all questions.
The family room that was cleaned was a real mess and didn't figure it would turn out very well.
No fault of the tech or the company.
Well I was very happy the way the carpet turned out.
Selling the house it it looks almost like new for carpet that had been down for about 20 years.
I will tell everyone to use Zerorez for carpet cleaning.
I will also keep in mind if I need any other services you provide.
Very satisfied with the service and company and the fast response.
Prompt and affordable
Tevin was excellent! Very informative and helpful with the cleaning process! I would recommend zerorez to anyone looking for a floor cleaning service!
No smelly soaps.
The two associates we had come to our house were nice and professional.
We had two rooms that we added the per solution to with our cleaning and there was initial results but after an hour the stains were back and smell returned. We used our own low grade shampooer the next day and a ton of dirt and stains were removed. The carpet looks better after we shampooed ourselves.
We also added having our sectional cleaned and there is now a hint of mildew smell to it. We kept fans on the cushions for nearly 12 hours and kept the cushions in the upright position.
We understood that zerorez does not use harsh chemicals, but the actual cleaning of the carpet and results were extremely diss appointing and we paid $600 for 4 rooms and a couch.
I watched a few video reviews and some had this same expedience but I was hoping that was just a fluke. We were debating on zerorez or Stanley and we will be going back to using Stanley again.
Instructions given to schedular dud nit seem to be passed onto carpet cleaner unless he failed to review them
Friendly, efficient, and on time
There was spots in my carpet that I got out myself I know that heavy traffic areas are hard to get out but still they could have done a better job I was not satisfied at all and it wasn’t a lot of carpet that need the be done .if they could come back and hit the heavy traffic area that would be fine .
I already did recommend Isaac on face book and got some positive comments.
Quick, very clean, personnel very nice and thorough!!
We use Zerorez on a regular basis and always find that the cleaning products and services are consistently up to my expectations. I know that I can always count on this company.
Service man was polite and done a great job.
Thanks for a really good cleaning for my carpet. With two cats and a dog, anything can happen, and often does.
The technician from Zerorez did an exceptional job cleaning our carpets. He was very thorough and spent an extra amount of time working on stains that I was afraid would be impossible to remove. I will certainly be hiring your service again in the future!
The cleaning technician was very professional and polite. Answered all our questions and did a fantastic job. Would highly recommend this service.
Our carpet looks brand new. Pet stains removed with no residual odor. Our technician was very polite and helpful in recommending what to do for future pet accidents. I would definitely recommend Zerorez.
Doesn’t soak carpet, all stains came out, smells great, quick and excellent customer service
Spots on my light carpet always are removed making it look good again.
Arrived on time and did a fine job cleaning carpets.
Did a great job
Michael did a fabulous job...First we went through the areas to be cleaned...He then cleaned them, doing a fabulous job. He was very professional and courteous.
Less water left in carpets. I was shocked and I don’t recall as much left last time we used ZR. The carpets looked great next day.