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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician, Gage, was so nice and worked with all of my ideas and issues. Carpets look great!
quality job- professional tech
The man who cleaned my carpets was very friendly and professional and explained things clearly. The carpets look great and I love that there aren't any fumes.
Courteous prompt service. Reasonable prices for the service provided. Employees have provided consistent workmanship, courtesy and customer service. Thankful to have found this carpet cleaning company.
A good job
Great technician
Very efficient!
Love that it’s pet friendly. Doesn’t take long to dry. Employees are efficient and friendly.
Thank you for sending this so I can express how I feel about your Zerorez and your service. Let me just say I"m over the moon with happiness!!!! The carpets, stairs, landing, and foyer tile are absolutely beautiful. I couldn't believe my eyes. I have had many years of having carpets cleaned and I'm here to tell you this is EXCEPTIONAL!!!! I will definitely refer ZEROREZ to everyone. As for the man that cleaned my carpet, Isaac D, he is very professional, kind and nice . Isaac, worked very hard to bring back my carpet to the beauty it once was. He is as EXCEPTIONAL as your product. I will call on you once again to clean our carpets and definitely will ask for Isaac D. My gosh ZEOREZ IS A WIN, WIN AS IS ISAAC, the man that took pride in making the above work that was done a beautiful experience !!!!!!! Thank you so very, very much. It is a pleasure doing business with ZEROREZ and knowing Isaac was very kind and worked very hard to bring that carpet back to it's full beauty. Thank you so very much.
Professional and fast!
Have your tech do it correct the first time.
Quick, efficient and affordable. Gage was great!
The young man was very professional and got our carpet very clean. He was mannerly! We will have zerorez again, I wd recommend this company.
The carpets look and feel great! Our technician Scot was very professional and courteous. We will definitely use them again!
You were quick to come back and fix a problem. Excellent tech who knew how to get it done right. Wish I could remember his name. He was a professional. Thank you so much 😊
Technician was great!!
I loved that Zerorez was easy to schedule, chemical-free and had great service! Our technician was very kind and efficient and communicated well. We are very happy with the result!
Had new carpet never cleaned. First time with you. Several spots should been treated better. I had to treat myself after visit. Nice guy though.
Odor removed
Ease of scheduling, no chemicals, communication
Odorless, and cleans well
They were not able to clean and get the stains out. They actually look worse than they did before. Ruined.
technician took pride in work and did a good job.
Brandon did an excellent job cleaning my carpets. He listened to all my concerns and was meticulous in his cleaning. My carpets look great and he was so good and efficient in his efforts. I love the 3 step cleaning approach. Highly recommend.
I've used Zerorez for the past few years. Scott Stanley did the best job yet. He was professional, and friendly and my carpets look amazing.
on time . . . was fairly quick
I thought the product and service were great, only piece of feedback is my stairs stayed damp much longer than the other areas, into the next evening.
Great service from the technician. A true professional! Wonderful job in cleaning our carpets. We are very pleased with the results.
Our technician did a very good job with cleaning our bedroom carpet and our large sectional. Our experience this time was very different. The technicians vehicle had trouble and it made a very very long appointment. It does make me hesitant about the next time I schedule because instead of taking about three hours it took almost all day.
Scott was a great technician! Very kind and did an excellent job. We are very pleased and will be scheduling again soon to take care of our upstairs. Thank you so much!