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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are effective and guaranteed.
Great cleaning and service.
The way Aaron, was able to get all the carpets looking and smelling great.
I would give a higher score if you moved and cleaned under furniture
I’m always pleased with Zerorez, my carpet looks and feels so much better. Highly recommend.
Done well,on time,courtesy was good.
Excellent representative. Great job in short time. Dried quickly. I recommended your service to a friend who used it the very next day.
clean safe and done professinally.
I have used their services for over 10 years now and there is no one else I would use. Excellent service equals excellent quality.
The carpets look great after cleaning. The technicians are always friendly and professional
The technicians are always knowledgeable on their products, respectful, and do a great job!
Do a good job at reasonable price.
Great customer service
Service was on time, friendly, and efficient. We had spots on carpet and upholstery that were removed. So happy to use this service and have marked my calendar to start more routine cleaning.
quicker drying time. It has taken over two days to dry.
Quick
Quality. Low/no chemicals. Quick service.
The service was good and better then those I have had previously. Technician was knowledgeable and professional. Only issue would be better communication when appointments are pushed back.
Techs are thorough and professional.
Everyone is great!! But I’m moving to Illinois. Do you have one there???
Our service provider was very cordial, very professional and did an excellent job.
Appointments are easy to arrange and the employees are always friendly and professional. Carpets don’t feel sticky after cleaning and they dry quickly.
Our technician did a great job accommodating our needs.
The technician who came was very respoectful & diligent in his work. He paid very close attention to stains on the carpet & put in extra effort when needed.
The guy left our carpets so wet it took 48 hours to completely dry. He did not clean the carpet inside the closets of the rooms he cleaned. The tile he cleaned looked worse after he was done with water spots everywhere and the carpets next to the tile soaked with water. Have no intention to recommend this company or to use for future cleanings.
The workers were very good explaining each step and the effect each process would have on the carpet. Did a great job.
My main concern was how wet the carpets were left...even after asking the tech to go over them again. They were done in the morning and still damp the next day after setting the AC very cool and running fans.
The Zerorez method of cleaning has no toxins, no odor, and brief drying time. It really works on traffic patterns. An added plus is the very professional staff person who takes care with the furniture.
My carpet looked beautiful and our technician was very thorough! And friendly!
I only had 2 spots that needed to be removed. One was removed and the other was only faded, but still visible.