What our clients think of us!

Professional and cleaned the carpets well

Did a wonderful job, very kind and knew what he was doing!

Aaron was professional and answered all my questions. He was very thorough at confirming what cleaning method was best for my furniture. My furniture turned out beautifully and not one speck of a mess was left. I highly recommend Zerorez and Aaron!

X

Our realtor was kind enough to offer to sit and wait while doing work for your team. The window was 10-2. Your guy showed up past 3:30.

We were not told by at the booking that there was a reservation fee of 25.
We were not told that the cleaner would automatically give himself a tip.
We were not called to ask about an additional 35.00 charge for our walk in closet.

Cleaner did call to ask about adding a 50.00 charge for adding a disinfectant. Appreciated that.
Why weren’t the other charges mentioned at this time?

Our realtor paid the bill for us ( to be reimbursed) so he had no idea that we were quoted 129. at the booking for a three room special. No other charges were mentioned during this call.

Please understand our shock when the bill wound up being double without our consent for all of it.

The gentleman at my house did an absolutely wonderful job. I had renters in my home that I found out after they moved had 6 dogs living in here. There was dog hair everywhere and the carpets looked horrific. I used 3 different vacuums and a push broom in hopes to get the dog hair out, but nothing I did worked and there was hair EVERYWHERE! The gentleman came out and cleaned the carpets and surpassed all my expectations-we were moving back into the home on the same day so I was extremely grateful for how well he did. The carpets almost look brand new again (minus where the dogs dug under the doors) We did have one slight snafu, but Zerorez corrected it immediately and I will continue to be a loyal customer. I would def recommend them 10/10.

He came in and explained everything to us and did a wonderful job cleaning out carpets.

My floors were nice and clean. It brought my kitchen back to life.

No chemicals. Left carpets very clean

The carpet looked beautiful

Great Service and carpet is always clean and fresh!

Technicians are prompt and efficient.

Gentleman was very nice and professional. Helped add on the bio service but also wasn’t a pushy sales person. Helped with what I needed.

Very polite and knowledgeable man. On time and friendly!

Great job great techs

Used before

Very nice worker, on time actually called and came early. The service from Zerorez is awesome.

On time. Efficient. Polite

I truly enjoyed the rep that came to my house and cleaned my carpets! He was personable and easy to communicate with! All around likable man. I do feel that your prices have gone up significantly since last year which I do not love.

He was very knowledgeable and did an excellent job! Appreciated all the helpful info on other services as well. Thank you.

You have always done a good job. I like it that you are using water instead of detergents.

I requested an appointment and was on the schedule first thing the next day. They were prompt, polite, and thorough.

Excellent and thorough work!

Very good results. Fast drying time

The young man that cleaned our carpet did an excellent job. We are very pleased with the result. Hard now, baby.

I have a huge stain in 2 places that were not there before

Fix it AND give me my money back

Service man was very informative and not pushy. Did a wonderful job even when his day had gone wrong for him all prior to arriving

Great service

Professional and polite employees who do the work. Great job was done.

I really liked how there was no odor involved and how soft my carpet feels afterward. My concern is the traffic patterns lightened slightly. My technician warned me of that, but I was surprised how little they improved. I hadn’t seen that in the testimonials so didn’t expect that.